Covid-19's impacts on provider and patient engagement

Broken equipment, missing charts, no open slots. New PAI survey data hands administrators a punch list of what physicians say is failing.

You do not need a budget line to thank the people who held the schedule together this summer. Twelve ideas for Labor Day, most of them free.

Portal messages jumped 153 percent in five years while visits went up too. Eleven ways to get the inbox back under control.

Most practices owing back wages never meant to. Here are the everyday pay habits that draw federal investigators and plaintiff lawyers.

Patients accept AI scribes when the conversation is handled right. What the evidence shows, plus a sample consent form.

Texas SB 1318 applies to noncompetes entered or renewed after Sept. 1, 2025. The statute never defines renewal, and that is the problem.

Fax is still the default in most practices. Here is how to retire the lines one workflow at a time, without breaking your referral pipeline.

Texting is the highest-response channel in your practice and the least governed. Here are 13 rules before the FCC's 2027 deadline.