How billing and telehealth services have changed throughout the pandemic

One billing vendor's breach reached 626,540 patients. Here's how to limit what outside companies can see in your EHR and how fast they must tell you.

A third of family physicians still spend three-plus hours a day in the EHR after clinic. These fixes pull that work back into the workday.

Six national physician organizations warned that claims of AI superiority undermine patient trust, putting new attention on how practices set rules for AI use by clinicians and staff.

CMS dropped 760,000 marketplace enrollees in a fraud sweep. Real-time eligibility checks keep the fallout from turning into denials.

Patients are leaving practices without a word. Dan D’Orazio of Sage Growth Partners explains how better access and communication rebuild trust.

Neil Baum, MD, borrows a technique from acting teacher Uta Hagen: nine questions to ask yourself before you open the exam room door.

A spreadsheet and the question ‘why?’ are enough to get started, an expert says.

MGMA is pushing back on any delay as insurers describe a three-step build.