I have a "paperless" office. My billing person tells me that I must keep these paper EOBs (explanation of benefits) for several years. How many years do I have to keep my EOBs from various insurance companies? I would really like to shred them.
Question: I have a "paperless" office. My billing person tells me that I must keep these paper EOBs (explanation of benefits) for several years. How many years do I have to keep my EOBs from various insurance companies? I would really like to shred them.
Answer: Many practices retain EOBs for up to seven years - a nuisance, but they come in handy if a payer does a retrospective audit and demands thousands of dollars in refunds (believe me, it happens).
You might have a look at what your contracts do or do not specify on this point.
That said, there is no reason to keep the paper. A well-scanned version is just as legitimate - and easier to find later on. Just scan and store them by numerical assignment or whatever filing method works for your biller.
Split/Shared Billing in Emergency Medicine: Why Attestation Matters More Than Ever
June 2nd 2025Emergency Medicine is Evolving—And So Are the Billing Rules Team-based care is now the norm in emergency departments, but outdated billing practices are putting revenue and compliance at risk. In this must-read article, Michael Jeffery, President of Emergency Medicine at Coronis Health, breaks down what every ED leader needs to know about split/shared billing, recent CMS rule changes, and the critical role of attestation. A Smarter, Simpler Approach to Compliance Michael shares real-world examples and best practices used by high-performing EDs to keep documentation clean, billing accurate, and compliance risks low. If you oversee ED operations or billing, this article is your go-to resource.