Meryl Luallin, a partner at California-based SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.

Luallin, a presenter at this year's MGMA12 Conference in San Antonio, discusses three key motivations for physicians to embrace shadow coaching and her experiences working with physicians' practices. 

Operations

Patient Relations

Physician Productivity

MGMA

Conference

Meryl Luallin, of the SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.