Don't 'throw everything at it' before examining reasons why patients don't arrive for treatments.
|Videos|October 31, 2012
The Value of Shadow Coaching for Physicians
Meryl Luallin, of the SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.
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Meryl Luallin, a partner at California-based SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.
Luallin, a presenter at this year's MGMA12 Conference in San Antonio, discusses three key motivations for physicians to embrace shadow coaching and her experiences working with physicians' practices.
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Former Integrated Medical Services CEO Monique Delgado explained how practice leaders can build performance-based physician pay with physicians at the table and why the work starts with the practice's own finances.
From payer contract homework to a 15-minute morning huddle, these are the moves practice administrators can make after four days of sessions and interviews at MGMA's centennial meeting.
A family physician and practice owner shares the structure, roles and timing that make her team's 15-minute morning huddle work, and how to adapt it to a practice of any size.
MGMA's senior vice president of IT explains how administrators can choose technology, win staff buy-in and keep up with cybersecurity updates.
Patients are leaving practices without a word. Dan D’Orazio of Sage Growth Partners explains how better access and communication rebuild trust.
Neil Baum, MD, borrows a technique from acting teacher Uta Hagen: nine questions to ask yourself before you open the exam room door.
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