Meryl Luallin, of the SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.
Meryl Luallin, a partner at California-based SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.
Luallin, a presenter at this year's MGMA12 Conference in San Antonio, discusses three key motivations for physicians to embrace shadow coaching and her experiences working with physicians' practices.
Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.