Meryl Luallin, of the SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.
Meryl Luallin, a partner at California-based SullivanLuallin Group, describes the benefits of shadow coaching for physicians receiving low patient satisfaction scores and/or complaints.
Luallin, a presenter at this year's MGMA12 Conference in San Antonio, discusses three key motivations for physicians to embrace shadow coaching and her experiences working with physicians' practices.
