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Your monthly collection of insights from the Physicians Practice Pearls writers is available now!

Physicians Practice digital edition: Mending lost patient trust

Your weekly dose of wisdom from the Physicians Practice experts. 

Practice tip of the week: Boosting your reimbursement

Neil Baum, MD, a Professor of Clinical Urology at Tulane University in New Orleans, LA. Dr. Baum is the author of several books, including the best-selling book, 

Marketing Your Medical Practice-Ethically, Effectively, and Economically,

 which has sold over 225,000 copies and has been translated into Spanish. He contributes a weekly video for 

 on practical ideas to enhance productivity and efficiency in medical practices.  His 5–7-minute videos and short articles provide practical ideas that can be easily implemented and incorporated into any medical practice. Dr. Baum can be reached at 

It is necessary to have metrics for gauging the effectiveness of your marketing efforts.

Marketing 2.0: Determining the cost per lead and the lifetime value of patients

 is the Senior Enterprise Engagement Manager at Works, where he focuses on driving impactful solutions for healthcare providers and advancing the field of nursing. With a background as an ICU nurse and experience as a travel nurse, Russ transitioned from bedside care to the tech/startup world. He is passionate about leveraging technology to support nurses and improve patient care. As a dedicated nurse advocate, Russ continues to bridge the gap between clinical expertise and innovative healthcare solutions.

The relentless workload and extended hours place significant strain on nurses’ resilience, disrupting their work-life balance and making self-care increasingly elusive.

Navigating the staffing shortage strain: Solutions for a sustainable future

Physicians Practice offers practical, proven solutions to the real-world concerns physicians and medical practices face every day.

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Many physicians hire family members as employees in both clinical and non-clinical roles at their practice, but there are serious downsides.

The pros and cons of hiring family members

Frequent use of social media is common, but it can cause some problems in a medical practice setting.

Policing staff social media use

This face-to-face encounter enables physicians and other staff to get to know a candidate in ways that go beyond a resume on a desk and letters of recommendation.

Solution oriented strategies to reduce errors and malpractice claims

Minimizing medical malpractice and the resulting claims has always been paramount for health care providers. 

 sat down with Dana Siegal, Vice President of Risk Management and Analytics at Coverys, to discuss solution oriented strategies that health care providers can use to reduce errors and malpractice claims.

Dana Siegal, Vice President of Risk Management and Analytics at Coverys, discusses solution oriented strategies that health care providers can use to reduce errors and malpractice claims.

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Uncover data-driven insights to enhance patient safety and reduce risks

Physicians Practice sat down with Dana Siegal, Vice President of Risk Management and Analytics at Coverys, to discuss the utilization of data in identifying high-risk areas for malpractice and strategies healthcare providers can implement to mitigate these risks.

Vulnerabilities in Care Delivery Based on Claims Data History

Minimizing medical malpractice and the resulting claims has always been paramount for health care providers. As data analytics and AI continue to progress the industry’s ability to self-assess vulnerabilities, technology has becoming increasingly intertwined with the goal of reducing diagnostic errors and improving patient outcomes. 

 sat down with Dana Siegal, Vice President of Risk Management and Analytics at Coverys, to discuss the utilization of data in identifying high-risk areas for malpractice and strategies health care providers can implement to mitigate these risks.

Dana Siegal, Vice President of Risk Management and Analytics at Coverys, discusses using data to identifying high-risk areas for malpractice.

Learn solution-oriented strategies and interventions based on the claims data trends

This white paper explores diagnostic challenges in emergency, ambulatory, and hospital settings. In this paper, we investigate:

How often diagnostic errors are occurring, and in which settings, based on data from closed malpractice claims.

Why EDs are particularly vulnerable to diagnostic error.

Where errors typically occur, and which diagnoses are most likely to be missed.

Details about how diagnostic errors occur in infection, vascular, and orthopedic cases – the top three categories revealed by Coverys data.

Recommendations to help reduce diagnostic errors in your ED.

A self-assessment to help identify systems and educational opportunities.

This white paper explores diagnostic challenges in emergency, ambulatory, and hospital settings.

Hidden In Plain Sight: Exposing the Drivers of Diagnostic Error

There are many reasons that patients don’t follow treatment protocols. Among other factors, they may be forgetful, distracted, or face barriers to reaching their health goals related to income, transportation, literacy, or racial bias. Regardless of the underlying reasons, the result is often a suboptimal outcome.

This report explores the reasons behind patient noncompliance and offers solutions that can be used to increase patient activation and engagement, including:

How patient satisfaction, engagement, and activation are linked.

Why outcomes are affected by patient activation levels.

Top allegations, injury severity, and other key data from events in which a lack of patient engagement was a significant factor in the alleged medical error and related outcomes.

The complexities involved with managing patient engagement.

Proactive strategies to increase patient engagement before, during, and after treatment encounters.

This report explores the reasons behind patient noncompliance and offers solutions that can be used to increase patient activation and engagement.

The Importance of Patient Engagement: From Noncompliance to Activation

Want to reduce the effort needed and help improve the revenue associated with clinical coding? Join us for an informative and entertaining new podcast about the challenges of coding for Orthopedics and other MSK-related specialties, and best practices in from one group practice that is making measurable progress in optimizing their coding and expediting revenue generation.

Fill out the form below to access the podcast:

Want to reduce the effort needed and help improve the revenue associated with clinical coding? Join us for an informative and entertaining new podcast about the challenges of coding for Orthopedics and other MSK-related specialties, and best practices in  from one group practice that is making measurable progress in optimizing their coding and expediting revenue generation.

Coding and RCM For Ortho and MSK – Tips, Tricks and Insights From One Independent Group Practice

Managing patient access, appointment volume, and operational workflows can be overwhelming with the sheer volume and complexity of healthcare data. This eBook shows how practices can turn these challenges into opportunities for growth by focusing on the data that matters the most. It outlines how specific metrics reveal scheduling gaps, reduce patient wait times, and ultimately boost both revenue and patient satisfaction. By optimizing provider schedules and enhancing patient experiences, this guide provides a clear approach to making data work more effectively for healthcare operations.

Key Takeaways:
- Identifying metrics that reveal scheduling gaps and improve patient access.
- Understanding how data can help reduce patient wait times.
- Strategies to increase appointment volume and satisfaction.

Fill out the form below to download the eBook:

Managing patient access, appointment volume, and operational workflows can be overwhelming with the sheer volume and complexity of healthcare data. This eBook shows how practices can turn these challenges into opportunities for growth by focusing on the data that matters the most. It outlines how specific metrics reveal scheduling gaps, reduce patient wait times, and ultimately boost both revenue and patient satisfaction. By optimizing provider schedules and enhancing patient experiences, this guide provides a clear approach to making data work more effectively for healthcare operations.

Key Takeaways:
- Identifying metrics that reveal scheduling gaps and improve patient access.
- Understanding how data can help reduce patient wait times.
- Strategies to increase appointment volume and satisfaction.

Batya Swift Yasgur, MA, LSW

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