Carol Stryker

Investing time and attention in the medical practice staff hiring process reduces costs and boosts staff retention.

Medical practices must become more aware of the HIPAA Security Rule and the HIPAA Breach Notification Rule.

Sometimes physicians and staff are so wrapped up in the pressures of their work that they overlook obvious missteps when interacting with patients.

Keep physicians out of the nitty-gritty of operational transformation at your medical practice and allow them to maintain their function as goal-setter and leader.

Implementing open access at your medical practice may not be as difficult as you think. Here's how it can work.

Decisions based upon false certainty are problematic for medical practices and it is vital that physicians actively guard against them.

Smart purchasing decisions at medical practices require an appropriately broad view of the needs and alternatives.

Patient satisfaction has always been important at medical practices, but as healthcare changes it's taking on an even bigger role.

Most practices engage in goal-setting, but many make big mistakes along the way. Here's how to create smart goals at your practice.

To operate efficiently and profitably, medical practices must devote time and attention to non-urgent, non-routine matters.

The best time for physicians to plan their exit from an employment contract, operating agreement, or merger is when the initial deal is being negotiated.

Every medical practice could benefit from a formal relationship with a group of professionals with high level business skills.

Don't let lack of forethought regarding holidays harm morale at your medical practice. Here's how to create a smart holiday policy.

This short summary of the history and elements of physician reimbursement rates will make you better informed than most other doctors.

Physicians often feel helpless due to current payment system realities. It's important to show physicians how they can use the facts to safeguard their futures.

Reducing expenses at your medical practice can have a significant effect on net income, which is what is left to the partners and owners.

Working harder is not the only way to increase total income at your medical practice. Here are some other effective methods to consider.

Medical practices need to understand how whistle-blower lawsuits work and how the government decides which cases to pursue.

Effective verbal communication is essential to patient satisfaction, quality of care, and efficient operations in any medical office.

The more partners in a physician-owned practice, the more difficult it can be to address problems. Here's how to overcome the inertia.

Improving patient satisfaction does not need to be a huge undertaking. Just understand what patients appreciate and follow through.

It can be a great thing for a physician's spouse to work in the practice. It can also be a disaster. Here are some tips to make it work.

Fraud involving the Automated Clearing House (ACH) network and small businesses is growing. Here's how practices can protect their accounts.

An active line of credit helps guarantee that a practice's cash needs are met. Here's how it works and how to get one.

Sept. 23, 2013 is the date for compliance with the HIPAA Omnibus Final Rule. Updated business associate agreements and Notice of Privacy Practices are critical.

A pathology lab's collection process reveals big mistakes other medical practices can learn from.

Five major problems arise when important responsibilities are not clearly assigned at medical practices.

Fear of the physician in any clinical environment is counter-productive. What's a better motivator? Respect and trust.

Medical practice staff meetings can improve productivity and staff morale - if done correctly. Here are five ways to hold more effective staff meetings.

If you want greater productivity, profitability, and patient and physician satisfaction, look no further than "learned industriousness."