Practices are being squeezed by staffing shortages, falling reimbursement and administrative creep — this session covers how to add credentialed capacity without stretching the team you can't replace.
Justin Lam
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Justin Lam earned a BS in Biology from Pacific Union College, California. He is board certified in anti-aging health (ABAAHP), holds credentials FMNM and CMRM, and is an international best-selling author. Justin is responsible for day-to-day operations at Cool Blue VA. He has extensive experience training and leading back-office teams, and is passionate about maximizing practitioners’ time, financial health, and practice efficiency through our virtual assistant model.
Articles by Justin Lam
Justin Lam of Cool Blue VA on why delegation fails in medical practices and how outcome-based systems and virtual assistants can fix it.
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