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Immigration attorney Katie P. Russell, J.D., outlines what employers must know about Form I-9 compliance, why overcooperation can lead to privacy violations and how to protect both your staff and your practice when immigration officials come calling.

Learn proven strategies to improve patient satisfaction in your medical practice by strengthening communication, reducing wait times, managing online reviews and engaging staff to create a smoother, more positive patient experience that drives retention and reputation.

Neil Baum, M.D., shares how his passion for magic became a tool for healing, empowerment, and connection with patients.

Immigration attorney Katie P. Russell, J.D., explains how HIPAA protections still apply regardless of a patient’s immigration status.

The Medical Group Management Association (MGMA) is backing the bipartisan Safe Step Act (H.R. 5509), legislation that would reform step-therapy requirements and ease prior authorization burdens on medical practices.

ICE can now visit medical practices more freely. Immigration attorney Katie P. Russell shares seven steps every clinic should take to stay compliant and calm if agents show up.

Paul Merrick, M.D., and Dan Greenleaf of Duly Health and Care join the show to discuss how independent physician groups can stay competitive, lower costs and preserve autonomy amid consolidation across the health care industry.

Immigration attorney Katie P. Russell, J.D., explains how to identify each type of warrant, why only judicial warrants authorize entry into private areas, and how staff training can prevent accidental rights violations during an unannounced visit.

Neil Baum, MD, breaks down 15 powerful reasons to actively seek media attention and how to make it work for your practice.

Stay updated on flu shot billing requirements to optimize revenue, avoid claim denials and ensure compliance during the 2025-2026 season.

Political divisions impact workplace dynamics, especially in health care. These strategies will help to maintain professionalism and enhance patient experience amidst tensions.

Immigration attorney Katie P. Russell, J.D., explains why every practice should have a designated point person to handle law enforcement interactions.

Enhance your patient experience by mastering social listening and responding effectively to online reviews, both positive and negative.

Your weekly dose of wisdom from the Physicians Practice experts.

From automated charting to intelligent scheduling, AI can save hours each week — if used wisely.

Katie Russell, J.D., partner at Brown Immigration Law, joins the show to discuss how medical practices should respond if ICE agents arrive — and how to stay compliant while protecting patients and staff.

Build a stronger mentorship program with two proven steps in this quick P2 Management Minute.

Health care practices navigate new immigration enforcement challenges, emphasizing preparation, staff training and understanding legal rights to protect patient privacy.

David Tawes, M.A., regional inspector general at HHS-OIG, joins the show to discuss Medicare’s $15 billion skin substitute boom, fraud risks and how policymakers aim to curb abuse without limiting patient care.

A recent court ruling affirms CMS's authority in Medicare Advantage ratings, highlighting compliance challenges for providers and the importance of interpreter availability.

Boost patient volume with two proven tactics in this quick P2 Management Minute.

Online reviews shape a doctor's reputation, but unrealistic expectations from five-star ratings can lead to significant challenges. Learn to manage them wisely.

Neil Baum, MD, discusses ways to reduce friction from your medical practice with lessons gained from WD-40.

These scheduling mistakes are common in medical practices. Use these strategies to stop making them, enhance patient satisfaction and boost profitability.

Your weekly dose of wisdom from the Physicians Practice experts.

Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.

Bryan Jepson, M.D., CFP, explains what “true wealth” really means for physicians.

Cadia Healthcare Facilities settles allegations it violated HIPAA underscoring the need for strict privacy safeguards and staff training before sharing patient information online.

Mutualism in health care enhances patient satisfaction and drives practice growth, emphasizing the importance of patient lifetime value.

Enhance efficiency and reduce costs in healthcare practices through small initiatives and smart billing techniques.