Blog|Articles|October 21, 2026

Three questions at check-in could keep your Medicaid patients covered in 2027

Fact checked by: Chris Mazzolini

Nearly half of Medicaid members aren't ready for Jan. 1 work rules. Our new handbook shows the front desk how to keep eligible patients covered.

A patient checks in for a follow-up visit in February. She works 30 hours a week, more than enough to meet Medicaid's new rules. She never opened the letter asking her to prove it, and the eligibility check comes back terminated.

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