Panelists at a National Academies meeting said coverage churn and verification will add work for practices, and that insurance alone won’t guarantee patients get in the door.
Feature|Articles|March 11, 2024
Practice tip of the week: Front office billing
Author(s)Keith A. Reynolds
Your weekly dose of wisdom from the Physicians Practice experts.
Advertisement
With all the useful information available on Physicians Practice, it is easy to become overwhelmed.
With this in mind, the tip of the week is a chance to reflect on some of the wisdom found all across the site. In this August 2021 story on front office billing tips,
1) Begin the collections process even before the patients enter the door
- Have staff verify insurance, confirm their copay, and review whether they have an unmet deductible. Also check to see if patients have an outstanding balance. For patients who have a balance but cannot pay in full, this is a good time to refer them to your back-office staff who can ideally explain pre-established payment plans.
Click
Advertisement
Related to this article
Neil Baum, MD, explains how practices can define a unique value proposition, from on-time care to price transparency, that draws in new patients.
AI agents now log in to EHRs and payer portals on their own. Set these 13 rules first so a helpful bot doesn't become your next breach.
Hackers are skipping the malware and calling your help desk instead. Here's how to keep one phone call from rerouting your payer deposits.
A five-year update from the National Academies warns that coverage losses will strain primary care practices.
Neil Baum, MD, lays out five pre-visit planning steps that save time, cut follow-up calls and portal messages, and improve patient care.
Practices face a 2.31% conversion factor cut, a 20% same-day visit reduction and new E/M modifiers starting Jan. 1.
Medicare’s monthly bundled codes pay primary care for work between visits. Most practices have not tried them yet.
Advertisement
Advertisement
Trending on Physicians Practice
1
13 rules before an AI agent gets its own login at your practice
2
12 ways to stop the hacker who just picks up the phone
3
Be different or be gone: Finding your practice's unique value proposition
4
‘An enormous amount of churn’: What experts expect primary care practices will face in 2027
5