Staffing Payment Posting
Is it better to have one person post all charges or should some of the charges be entered at check-out as the manpower is available?
Question: Is it better to have one person post all charges or should some of the charges be entered at check-out as the manpower is available?
Answer: It's more efficient to have the charges posted in "real-time" - that is, as the patient is leaving. But this really is a staffing issue. Who has the time and who is better at posting? Charge entry must be done 100 percent correctly. Nothing less can be tolerated because the claim will be denied with even the slightest error.
The best way that I've seen it done is for check-out to post the outpatient charges, and then a member of the billing staff prints the charge report - to a printer or just to the screen - and reviews all of the codes before sending it out. Normally, a designated charge keyer in the billing office is doing the inpatient charge entry because he is better able to track admits, discharges, and hospital days.
The Role of Third-Party Financing in the Health and Wellness Payment Landscape
April 17th 2025"How patients access and seek out health and wellness care continues to evolve amid growing costs and a changing healthcare landscape – and communication around payment options continues to impact how patients select their provider. In this whitepaper, Synchrony shares new data on the vital role alternative payment options have on patient decisions, and how providers can strengthen their financial offerings. Learning Objectives: • Learn the current trends impacting the ability of in-house financing plans to meet patient demands. • Understand patients’ financing preferences and how it directly impacts behaviors when pursuing care and choosing a provider. • Discover how third-party financing can support practices to meet patients’ needs, help relieve administrative burdens, and stay competitive within an ever-evolving healthcare industry. "
