Top 10 Pearls of 2018

1. Four reasons staff don’t get trained and how to fix them

By Cheyenne Brinson, MBA, CPA

Staff training is essential to running a successful practice. Here are four reasons why it often gets overlooked and how to change that.

2. Patients’ three biggest complaints about your practice

By Sue Jacques

Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.

3. Thoughts on CMS’s dramatic proposal for E/M guidelines

By Lucien W. Roberts, III

Here are five reasons why CMS’s proposed Physician Fee Schedule for Evaluation and Management guidelines might improve patient care.

4. 5 steps to coaching up your medical staff

By Catherine Hambley, PhD

People don’t like being told what to do-they prefer to be encouraged to think through how to best manage a situation.

5. Five ways pivot tables improved our bottom line

By Lucien W. Roberts, III

Rather than relying on the confusing reports provided by practice management systems and EHRs, use pivot tables to analyze data with ease and produce meaningful reports.

6. Five reasons to say no to payer contracts

By Lucien W. Roberts, III

A payer contract is more than a mere fee schedule. There are several other factors to consider when deciding to keep or terminate a payer contract.

7. 5 tips for analyzing if ancillaries yield profits

By Cheyenne Brinson, MBA, CPA

Many practices assume their ancillaries are profitable, yet often lack the systems needed to conduct a proper analysis.

8. Get paid for the work you do

By Linda Girgis, MD

Physicians must take action and try to get paid accurately for their services.

9. Dispensing medications from the office

By Rob Lamberts, MD

Here is what you need to know about establishing a medication dispensing service at your practice.

10. MACRA/MIPS demystified

By Linda Girgis, MD

Doctors may not agree with MACRA, however, refusing to comply will result in financial penalties. The best course is to get educated.