Pamela Moore, PhD

What are you supposed to do when you’re losing money on procedures and services? Must you simply eat the cost in order to serve the patient’s interest?

It’s confusing, tedious, and time-consuming - and for most practices, it’s the only way to get paid for the work you do. Now the good news: There are tools available to make coding easier. Here’s our rundown.

Tired of being judged by payers? Here’s your chance to turn the tables and judge them. With help from our friends at athenahealth, we give you the second annual PayerView rankings. It’s a report card that uses real claims data to judge dozens of local and national payers on how well they treat you, the physician. Compare this data with your own; then strive to change what isn’t working.

It seems that more practices are turning to third parties to take over hiring, firing, and managing staff. Sounds good. But be careful.

Here’s how to boost patient awareness without spending a lot of money or doing anything that makes you uncomfortable. Hint: It’s not about the Yellow Pages anymore.

We hear a lot of negativity from physicians these days, and understandably so. But if you think creatively, you can reshape your career - and your life.

What happens when payers alter their rules mid-contract? You get shafted, that’s what.

Are you forever running behind? Does your waiting room look like a bus terminal on Thanksgiving weekend? It doesn’t have to be that way. Instead of shrugging your shoulders in resignation, try our simple plan for getting your schedule under control for good.

You didn’t cause America’s poverty problem. So why are you being asked to fix it?

We know you don’t like insurance companies. They’re bureaucratic, inefficient, faceless. But to get paid better and faster, you’ll have to learn to work together. And they have a few ideas on how to make that happen.

Most EMR vendors are struggling to provide tech support to smaller practices, especially those in far-flung locations. What does this mean for you?

Here’s what you need to know to make the switch

This Denver physician has a unique business model but familiar problems.

You’re tired, frustrated - even angry. So what are you going to do about it?

This is the toughest year for physician reimbursement since we started surveying you on your fee schedules in 2001. Still, there are some ways to fight back.

Three of our competition's runners-up deserve a tip of the hat. We tell you why.

Daniel Maison, MD, got happy by keeping it simple.

Think your practice isn't affected by office romance - or, at least, by the possibility of inappropriate relationships between physicians and staff? Think again. Office affairs are never good for a practice. But can you stop them?

The first group of “certified” EMRs has been announced. Should you care?

We’re in the midst of a growing physician shortage, and it’s approaching crisis proportions in some specialties. To survive, you’ll have to polish your recruiting skills. Here’s how.

Do you think of your manager as the person who runs “the business,” while you treat patients? Sounds great, but it’s your business. How do you oversee someone whose expertise is so different from your own - and whose job you may not entirely understand?

Nothing will change your mind about so-called “minute clinics” faster than a contagious 3-year-old on a Sunday afternoon.

Mark Davis, MD, has gotten his new urgent-care clinic beyond the will-we-make-it? worries common to start-ups. Now he’s ready for some “serious marketing” while looking anew at his patient mix and payer relationships.

Ronald M. Shapiro wrote the book on negotiation tactics. In fact, he wrote several. Now he's sitting down for a one-on-one interview on how to get what you want by being nice.

Midlevel providers can be a god-send to a busy practice, but you need to know how to best integrate them into your workflow.

The evolution of the TV doc. Will they ever get it right?

Find out whether your income - and career satisfaction level - stacks up against that of your peers in family practice, pediatrics, and internal medicine.

Fed up with payers who deny claims unreasonably, inexplicably lose them, or just take too long to pay? It's high time you did something about it. And now - finally - you have the information you need to act. Welcome to PayerView, the first-ever data-driven payer ranking based on how easy - or difficult - they are to work with.

Are EMRs destroying the narrative elements of medicine - taking histories, talking to patients, understanding their stories?

If you're in the market for a new EMR or other piece of technology, but not sure how to begin the selection process, expert Pamela Moore, PhD, has the answers.