Pamela Moore, PhD

It used to be that physicians who charged subscription fees were ostracized by their peers. That's changing. Doctors like Lance Carroll is one of the reasons.

Too many practices are devising telephone protocols for their convenience rather than that of their patients. Turning off the phones isn't a solution. These tips can help you provide better service without overwhelming your staff.

Karen Stuart, MD, thought she was making her life easier when she quit delivering babies to focus solely on gynecology. Instead, she got a lot poorer. We help her turn it around.

Have you been sticking with a clunker of a billing system because you're afraid of what might happen if you try switching? Relax ... with a little preparation you can transition your office to a new system and boost your revenue. We tell you how.

Tips for growing your own business.

We asked America's leading practice management experts to dish on the biggest, most common mistakes they see. And boy, did they ever. Find out whether you're making any errors - and what to do about it if you are.

Are physician advocacy groups such as the AMA declining in membership and influence?

Tired of physicians being described as a bunch of incompetent, unfeeling, technophobes by the mass media? We sure are.

It's a classicl problem for practices: How can you manage cash flow so that you're able to run your practice while waiting to get paid? Senior Editor Pamela Moore, PhD, explains.

Do you have a nagging sense that you should be earning more for all the work you do? You're probably right.

Tired of physicians being described as a bunch of incompetent, unfeeling, technophobes by the mass media? We sure are.

Tips for better contracts

So you think you're underpaid, huh? Well, you are, of course, but are you underpaid compared to the doc across the street? Here's how you compare with colleagues in your region and specialty.

You've always wanted access to their fees, but now that at least one payer is posting allowables online, we're finding it hard to cheer about it.

What do payers know about medical necessity anyway? Reduce those annoying denials and collect what you deserve.

Turnover, collections, and patient flow problems beg for policies with physician backing.

There's a reason CMS' offer of a free EMR sounded too good to be true.

When it comes to decision-making and analysis, less is often more.

Low morale among staff and physicians make for a toxic work-place. But Jack Cochran, MD, knows you can turn things around.

Crushing debt and maxed-out physicians threaten this rural practice.

Thinning patient panel, shrinking reimbursements lead 40-year-old pediatric group to seek our help.

When it comes to IT, are you hopelessly behind the curve or way ahead of the pack? Our no-hype survey will tell you how your colleagues are really using technology.

The toughest practice management problem: human nature.

Profitability and quality of care are no longer mutually exclusive as more physicians are coming around to the fact that medicine is business.

The first Great Practice Makeover hit the road this spring, paying a visit to the physicians of New Horizons for Women and their staff. Our mission? Help them raise revenue and quell culture clashes. Apply our expert advice to your practice.

It's no secret that practicing medicine can sometimes feel like a rat race that's not worth running. But Andrew Dombro, MD, and some others have turned their lives - and careers - around and are far happier for it.

There is only so much a physician and pharmaceuticals can do in the face of addiction, advertising, and the culture at large.

CMS has a new weapon in its apparent plot to alienate physicians - the Recovery Audit Initiative.

Managing the ambiguity of medicine