
Scott Polenz, principal consultant of advisory services at CHG Healthcare, says the fastest way to build physician alignment is to nail onboarding with clear expectations, consistent support and a steady drumbeat of “why” behind decisions.

Scott Polenz, principal consultant of advisory services at CHG Healthcare, says the fastest way to build physician alignment is to nail onboarding with clear expectations, consistent support and a steady drumbeat of “why” behind decisions.

Discover engaging short-form videos featuring physicians tackling today's health care challenges and solutions. Join the conversation and submit your own insights!

Kelly Villella, of Wolters Kluwer, says PAs are feeling the squeeze from three directions: payer hassles, paperwork that steals time from patients, and the fast-moving question of which AI tools are actually OK to use.

Enhance physician engagement and alignment, and prevent subtle behavior changes that could lead to costly turnover and management challenges.

Hospital and physician practice consolidation continues to shape U.S. health care, impacting costs, competition, and operational decisions for practices nationwide.

Melissa Lucarelli, M.D., FAAFP, speaks with Ronald M. Epstein, M.D., FAAHPM, about how mindfulness, presence and communication shape patient care, physician well-being and medical culture.

A look at the essentials of Medical Malpractice and E&O coverage, including claims, tail coverage and asset protection strategies for professionals.

Telehealth profitability thrives when treated as a core service, with structured workflows and compliance, rather than a mere convenience.

Practical Management is the new expert-powered video series for practice administrators that answers the questions you’re dealing with right now.

Why responsiveness shapes patient experience, retention and operations in modern medical practice.

CHG Healthcare consultant Scott Polenz says physicians respond to genuine, personalized recognition and leaders who show real effort, starting in recruitment and continuing through onboarding.

RESULTS Act could stop looming Medicare lab cuts, stabilize office testing payments and fix flawed data rules behind the reductions.

Peter Reilly, North American health care practice leader at HUB International, joins the show to break down the top risks facing physician practices in 2026.

Explore the complexities of partnering with a Management Services Organization (MSO) versus selling to private equity or hospitals for your practice.

Cybercriminals are shifting focus to smaller health care practices, exploiting vulnerabilities and stealing data.

Automated coding tools enhance claim accuracy and reduce documentation burdens, but require careful implementation to avoid compliance risks.

Neil Baum, MD, gives eight suggestions for how physicians can manage when their patients ask for a second opinion.

Scott Polenz emphasizes the importance of alignment over engagement in physician retention, advocating for trust-based relationships between clinicians and leadership.

How do you handle a troublesome employee and what do you wish you’d known sooner? Take our quick, anonymous survey to share real-world tactics practice managers are using to coach, document and de-escalate tough situations.

Kelly Villella of Wolters Kluwer says a new PA survey shows near-universal confidence in patient care, but lingering gaps in documentation readiness and a growing need for clearer AI guardrails and training as clinics bring new clinicians on board.

Practice administrators play a vital role in ensuring smooth operations and enhancing patient care behind the scenes.

Rihan Javid, D.O., J.D., co-founder and president of Edge, joins the show to discuss how staffing pressures are landing inside medical practices in 2026.

As the American Medical Association warns that immigration enforcement activity near hospitals is fueling fear and keeping patients from seeking care, immigration attorney Katie P. Russell outlines practical steps medical practices can take to protect patients, staff and operations if ICE shows up unannounced.

Concierge and direct primary care are supposed to buy physicians more autonomy, but as these models grow, corporate ownership is growing with them.

Effective onboarding transforms new hires into confident team members, enhancing workplace culture and patient experience while reducing turnover.

Effective communication and active listening enhance patient care, boost compliance and foster loyalty.

Physicians can look “engaged” and still be halfway out the door, says CHG Healthcare consultant Scott Polenz.

A recent survey suggests many physician assistants start practice confident in patient care but less prepared for documentation, insurance hurdles and unclear AI guardrails.

Carl White, MBA, president of MarketVisory Group, joins the show to explain why good care is no longer enough and what independent practices must do to stay visible and competitive in 2026.

The False Claims Act sees record settlements and lawsuits last year.