Tips for addressing negative online reviews

Celebrate Patient Experience Week by implementing seven low-cost, high-impact strategies that transform your medical practice into a more welcoming, inclusive office and boost patient satisfaction.

Stephen A. Dickens, JD, MAEd, FACMPE, vice president of medical practice services at SVMIC talks strategic planning in times of uncertainty.

Learn 10 must‑know dos and don’ts guiding physicians and practice administrators through the legal, staffing and pricing steps of adopting an insurance‑free, membership‑based model.

Rohit Harve of PA Consulting talks tariffs and their impact on the medical device industry.

As biometric technologies expand in health care and consumer surveillance, regulators are cracking down on companies that misuse sensitive data — with HIPAA, FTC orders and billion-dollar state settlements setting the tone.

With the right strategy and tone, you can transform a critical review into an opportunity to strengthen patient relationship.