Medical Billing & Collections

2014 brings a series of changes and challenges to medical practices. Here are five steps to survive, beginning with addressing your financial plan.

Clinical documentation must be improved to meet the more rigorous ICD-10 specificity requirements. Prepare physicians with an ICD-10 readiness assessment.

CMS is moving forward with a proposal to pay doctors for managing more of a patient's care outside of a face-to-face office visit.

Why the end of the year is stressful for medical billers at physician practices, and what they can do to alleviate some of that stress.

Spending a few extra minutes sharing key information about health insurance exchanges may benefit you and your practice in the long run.

Working harder is not the only way to increase total income at your medical practice. Here are some other effective methods to consider.

With so much upheaval going on, it can look like a bad time to be a medical biller. Why this isn't always the case.

Payers are cracking down on routine copay waivers. Here's what your practice needs to know.

Here are some small ways to boost customer service at your practice.

An internal systems assessment, developing a budget, and looking at documentation are key elements to prepare for the ICD-10 transition.

Coding questions? We've got the answers.

When a patient needs expensive translation services, is there an alternative to paying for them and taking a revenue loss?

Noteworthy items from Physicians Practice.

Learning how to use the new ICD-10 codes prior to implementation will be just as important as learning the new codes.

Little things can add up, as this glimpse into a day in the life of a medical biller reveals.

The best advice for practices struggling with patient collections is to have a plan, make sure everyone knows the plan, and then follow the plan.

As patients shoulder more of their healthcare costs, practices must step up patient payment collections efforts. Here are some tips.

One recent Physicians Practice article noted the benefits of ICD-10. Still, readers expressed skepticism.

Does your medical practice receive a lot of patient complaints about bills? Here's how to prevent such issues from occurring.

Want to save time and boost reimbursement at your medical practice? Offer shared medical visits. Here's how.

A recent interaction with a patient over who should and shouldn't pay copays due to income got me thinking about how income equality affects healthcare costs.

Are patient statements out of control at your medical practice? Here are some tips to clean those up and get paid what you are owed.

Robert Tennant of the Medical Group Management Association offers tips to practices to create a strategy for the ICD-10 transition.

Despite the doom and gloom associated with ICD-10, the new codes could actually provide better care for patients and better reimbursement to physicians.