August 14th 2025
Master key strategies — from check-in protocols to appeal tactics — that reduce billing errors and improve collections in today’s complex environment.
July 10th 2025
Hidden fees, rising costs and inefficiencies could be cutting into your bottom line.
January 1st 2025
Here are six basic requirements to meet incident-to guidelines and get properly reimbursed for your care.
May 24th 2023
To minimize potential liability for coding compliance issues, providers should go back to the basics, and familiarize themselves with high-risk areas for coding and billing audits and enforcement.
March 6th 2023
Four changes that can improve the value of quality metrics.
How to Choose Between Modifiers 25 and 57
When do you use modifier 25 or 57? Coding expert John Verhovshek explains the difference when coding an E&M service.
A Plan of Attack on Getting What You Owe from Payers
Your team of physicians, administrators and lawyers can help you get what you rightfully owe using data-driven tools.
2018 Coding Updates: Vaccines, Consult Codes
Coding expert Bill Dacey has some of the most recent updates to the coding manual. What do you have to know for 2018?
Celebrate Your Medical Staff's Small Victories
Are you celebrating and thanking your staff on a daily basis? If not, you could be creating a negative working environment.
5 Must-see Coding Strategies for your Practice
The coding rulebook is always changing. Here are strategies from our two coding experts to help you stay compliant.
11 Common Coding Questions (and Their Answers)
Inaccurate billing and coding can have a direct and negative impact on a practice's bottom line. What are some common coding queries?
DOJ Sues UnitedHealth, Alleges $1B Medicare Fraud
The Department of Justice filed its second lawsuit this month against UnitedHealth, alleging inflated risk adjustment payments.
Transitional Care Management: Coding and Documentation in Brief
Everything you want to know about coding a transitional care management encounter, including what services are included.
What Patients Want in Billing and Payment
A recent survey explores how patients and practices don't see eye to eye when it comes to billing and payment.
Paper-Based Billing is Ancient History in Healthcare
Today's practice must be in tune with the reality of healthcare consumer demands, including using electronic billing services.
How Payers Not Paying Affects Providers
Do you have fail-safe measures in place that alert you when a payer is withholding your payments? If not, it's time to make a plan.
Coding for a Patient That's Not Present
This month's coding column: An elderly patient's grown daughter comes in for an office visit without the patient, is there a code for that?
Look at Payer Relations from a Different Mindset
Physicians often look at their relationship with payers through an us vs. them mindset. That's the wrong tract to take says one doc.
A Love Letter to Our Favorite Payers
The current state of our relationship is an illogical, Kafkaesque nightmare with a deadbeat. Yes, we're talking about you, payers.
Coding for Moderate Sedation is Different in 2017
Revised codes and coding guidelines for 2017 completely change reporting for moderate sedation services. Here's what you have to know.
Independent Physicians Struggle to Get Paid Equally
The 2016 Physicians Practice Fee Schedule Survey reveals how much more employed docs get paid than independent physicians for certain CPT codes.
4 Trends that Will Impact Healthcare in 2017
While there is a lot of uncertainty over what will happen in healthcare this year, one expert predicts that value-based care isn't going anywhere.
The Most Significant Update to the 2017 CPT Manual
This month's coding column is on the biggest change to the 2017 CPT manual and billing related to depression and alcohol misuse screening.
Ransomware: What to Do When Your Systems are Hijacked
More practices are falling victim to ransomware attacks, where hackers can lock out users from their EHR systems. Here is some guidance around this issue.
Recent Case Highlights Liability Landmines for Physicians
Some physicians will have a lot more to worry about this year than having to lose 10 pounds or improving their healthy eating habits.
The Two-sided Coin of High Deductible Health Plans
How high-deductibles and copays are straining, but also strengthening, the trust between doctors and patients.
Five Issues Physicians Should Watch in 2017
Change is coming. A repeal of the ACA, MACRA, and other vital issues will have to stay on a practice's radar in 2017.
The Medicare Contractor Who Stole Christmas
Sometimes CMS can unjustly revoke a provider's billing privileges. Here are a few examples.
The Ugly Case of Healthcare Fraud in Texas
More than 20 healthcare professionals from a hospital in Texas are being charged with a kickback conspiracy involving over $500 million in insurance claims.
What to do about Non-Adherent Patients and MIPS?
Some patients are just not going to adhere to a physician's guidelines; is it fair to get penalized by CMS for that?
Correctly Calculating a Practice's Percent Collections
Calculating your practice's percent collections a different way can tell a very compelling story of the economic health of your business.
Healthcare Needs More than One Moonshot
In order for there to be a "Cancer Moonshot," healthcare needs to see advancements in the operational side of the industry, too.
Recent Court Ruling's Impact on the False Claims Act
What can practices learn from a recent ruling by the Supreme Court on the False Claims Act? An expert weighs in.
Inbox: Trump's Win Sparks Discussion over ACA's Future
In our recurring blog “Inbox,” we share comments from physicians and others on the results of Election Day and how it affects the future of healthcare.
Coding E&M for Preventive Services
This month's coding column looks at whether or not you can count addressing routine chronic conditions without a change in plan of care as E&M.