Performance

A recent MGMA stat poll found nearly half of practice leaders believe medical staffers need additional customer service training.

What does the average high-performing medical practice do to stay ahead of the curve? A recent survey looked at this.

Both doctors and patients will benefit when exam room conversations go beyond the usual discourse.

With advanced education and experience that affords flexibility, Certified PAs can bring vital expertise and skills to palliative care teams.

This healthcare provider shares his experiences on having two brothers who succumbed to HIV/AIDS in the 1980s and how it's shaped his outlook in medicine.

A practice consultant takes some time out to visit various practices, learning of communication gaps and training needs.

Our reader's debate whether or not EHRs should have lemon laws and if a single-payer healthcare system would work in the U.S.

A new book from Halee Fischer-Wright, MD, CEO of MGMA, examines how we need to strike a balance between the three major elements of medicine.

Physicians will gladly tell you everything wrong with their EHR system, but we asked them to be nice and give it a compliment.

According to our 2017 Technology Survey, half of physicians don't understand demonstrating IT use under Medicare payment reform. Here's what to know.

Follow these tips to avoid feeling overwhelmed by MACRA requirements, while remaining prepared for the uncertain future.

A doctor finds her scope of care narrowing considerably as the healthcare landscape changes, leaving her contemplating her future as a physician.

It's time to better educate, and equip physicians and flight crews for common in-flight emergencies, according to this doc.

The best way to build and improve an online reputation is to take control of what people are posting about your practice.

Helping to identify how to set up a successful process is the next step beyond settling for simply meeting industry benchmarks.

Matching people with jobs that utilize their skills and personality is key to keeping them happy at your practice.

Admitting mistakes as a physician is never easy, but providing patients with the truth is part of a physician's job.

A reported 84 percent of independent physicians unsure what MACRA demands of them. Here's three things to know about complying with it.

It's important to address misbehavior by healthcare providers towards others in the practice.

This doctor has figured out the perfect way to increase patient satisfaction at his practice. It involves offering a tasty beverage in the waiting room.

If you are considering selling your practice, you'll have to know the terms and appraisal definitions, as well as how to understand value.

A recent study found that care by physicians and non-physician clinicians did not differ in community health centers.

In an era where knowledge is at our fingertips, board exams have become less practical for clinicians.

In our recurring blog "Inbox," we get reader feedback on whether or not NPs and PAs are viable solutions for the physician burnout epidemic.

The practice of medicine is quantifiable in many ways, not just dollar value.