Performance

In part one of a three-part series, human capital expert Angelo Scozia explains how medical practices can decrease risk and increase revenue.

Every medical practice could benefit from a formal relationship with a group of professionals with high level business skills.

Strategic planning can help your practice identify priorities for the year ahead. A formal strategic planning document can help ensure you adhere to that plan.

An interesting patient-satisfaction survey comment prompts this physician to re-examine office responsibilities.

In honor of the Thanksgiving holiday, here's how to breathe new life into your medical practice by embracing gratitude.

Proactively identifying positive changes to make at your practice will help it stay healthy, efficient, and productive.

A recent Staff Care survey of nurse practitioners reveals off-the-chart career satisfaction, but fears of overextension loom.

ICD-10 at its very core is a test of your practice and its agility. Here's what you should consider in making the transition.

Performance reviews boost staff performance and help mitigate risks associated with employee termination. Here are some tips for conducting effective reviews.

The key to providing perks is to understand what is meaningful to employees. Obtain their input and design perks that reward hard work and dedication.

While "quality" has been an important buzz-word for practices, it is not the same as "value." Here's how to tell the difference.

The latest physician compensation survey from ECG Management Consultants highlights increasing emphasis on value, quality of care.

Pay-for-performance programs are beginning to shift to emphasize outcomes. Here's what your practice needs to know about new initiatives.

It can be a great thing for a physician's spouse to work in the practice. It can also be a disaster. Here are some tips to make it work.

High stress among staff contributes to absenteeism, lower productivity, and poor teamwork. Here's what administrators can do to help.

MGMA executives share recent data on physician concerns about the new healthcare insurance exchange program.

Consultant John Lutz discusses the transition from volume- to value-based healthcare and how medical practices can begin preparing today.

When practice leadership vacations, it can be hard on operations. Here's how to prepare your staff and remedy problems quickly.

Five major problems arise when important responsibilities are not clearly assigned at medical practices.

Fear of the physician in any clinical environment is counter-productive. What's a better motivator? Respect and trust.

Medical practice staff meetings can improve productivity and staff morale - if done correctly. Here are five ways to hold more effective staff meetings.

Medical office staff is particularly prone to learned helplessness. Here's why.

Know what your idea of perfection is and keep your practice moving toward it. Just don't let it be the enemy of real, achievable improvements.

Here are five simple ways to get to know and appreciate a key member of your medical practice staff: your biller.

You should only be adding exceptional people to your practice. Here’s how to find and hire them.