Technology & AI

Training your staff to ask patients for feedback and reviews is one of the best ways to get it. It is important to prepare a script for the front desk, set up an incentives structure, and review progress daily.

Physicians Practice® spoke with Michael Parisi, Vice President of assurance strategy and Community Development at high trust Alliance, about how physicians and practice owners can discern whether or not communications technology they are interested in integrating into their practice is certified secure.

As physician practices look for ways to build volume and engagement, it’s critical to thoughtfully consider it all from the point of view of patients and consumers.

A transparent, data-driven approach can ease the transition from traditional fee-for-service to value-based contracts.

New study links digital to behavior change and diabetes outcomes

Recent attacks encouraged new guidelines from the National Institute for Standards and Technology (NIST).

Traditional cybersecurity measures aren’t effective anymore.

When the office is busy, e-mailing or texting patients to leave feedback is effective. Avoid the pitfalls of unethical feedback solicitation and provide patients allowed incentives to leave their thoughts.

Effective coaching delivered virtually must be conversational and personalized to the individual.

Tools that can help with point-of-care clinical decisions.

As the industry moves forward, we must ensure all information is included and adoption is encouraged amongst providers of all sizes and types.

Physicians Practice® spoke with John Harrison, CCO of Concord Technologies, about how documentation technologies can improve workflows in practices.

Why the conflation of “telehealth” and “virtual care” is misguided.

The history of government healthcare fraud and abuse enforcement efforts teaches one unassailable lesson: increased utilization inevitably leads to increased government scrutiny.

As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.

One physician recounts her experiences transitioning telehealth services.

By leveraging mobile-optimized digital learning options to complete CME requirements, physicians can better navigate around busy schedules with a range of CME course lengths and educational formats.

It’s critical that independent practices make sure that they are laying the groundwork to make telehealth a robust part of their care delivery and their bottom line.

Dr. Janis Coffin, DO, discusses how telehealth has increased the opportunity to manage patients with chronic conditions and how practices can financially benefit from these setups.

Social media gives you insight into the needs of your patients. Don't ignore the opportunity to market your practice to specific patient populations.

Insights from MGMA’s Medical Practice Excellence Pathways Conference.

Insights from MGMA’s Medical Practice Excellence Pathways Conference.

Technical advances born from a year in lockdown have made the tools more widely available than ever before.

Software is a powerful tool for provider-patient collaboration, which is one of the most important factors for determining outcomes in every area of health.

Dr. Janis Coffin, DO, discusses how she has witnessed telehealth adoption change over the course of the pandemic

From ACP’s 2021 Internal Medicine Meeting.

Only when you experiment with different approaches and are willing to embrace change, will you be able to come up with a solution that meets the needs of your practice.

How one practice managed the transition to virtual care before the pandemic.

Some of the ways the industry is addressing these issues in medical school and beyond.

Covered entities should be balancing a patient’s right to request his/her medical records or designated record set in a particular electronic format with an unacceptable level of security risk to the covered entity’s systems.