Technology & AI

It can be challenging to convince patients to sign up for and actively use your medical practice's patient portal. Here are 10 tips from experts.

A concierge model may not be the answer for every practice, but it does serve as an example of what’s possible with technology and the right priorities.

TAP - technical, administrative, and physical controls should form the foundation of HIPAA compliance.

Use the technology your practice likely already has to improve your patient collection rate.

Communication with your EHR vendor is essential during the implementation and go-live period. Here are some tips to keep your practice connected.

Consultants and health IT experts share their top advice for physicians participating in the EHR incentive program.

A new rule in Texas aims to expand the use of telemedicine, but it may have the reverse effect for some patients who may need it most.

Recently, several SERMO physicians shared tips regarding how physicians can get more involved in mHealth. Here are 10 of our favorites.

It's common knowledge a more engaged patient is a more compliant patient. So why can't medicine bridge the digital divide to connect with patients?

In Kansas, one of two statewide patient portal systems has overcome a series of challenges to improve communication between physician and patients.

It's time to "bridge the gap" with patients between patient visits. Here's how technology is helping one practice do it.

A growing array of electronic tools are available to patients, but physicians and practices must first embrace them.

CMS has identified three areas of the proposed Stage 3 rule that could make meeting meaningful use simpler for physicians.

More malpractice cases relating to physicians' EHR use are occurring. Here's what to do to ensure such a problem does not happen to you.

Medical apps are a hot commodity, but before you jump in to the development market, take time to fully understand federal regulatory requirements.

Some healthcare systems are having an easier time securing patient engagement than others. Here are some of the successful strategies used at Kaiser.

More practices and hospitals are exploring how mobile devices can engage patients and improve outcomes. Here's how your practice can get involved.

Physicians and patients share feedback regarding how patient access to physician notes affects work flow, engagement, and patient care.

With so many mobile device options available, it can be difficult to determine what mobile health solution is right for your practice.

Telemedicine allows certain luxuries for both physician and patient - for better or worse.

Using technology to harvest and integrate patient data into the EHR is an efficient means of saving provider time, and engaging patients in their care.

Electronic patient engagement tools are great to connect physicians and patients, but they also come with challenges.

Make the most out of the HIMSS15 Conference with these 10 tips of things you can't miss in Chicago.

Physicians, medical practice managers, and consultants share their top advice for a successful transition to a Patient-Centered Medical Home.

No matter how you choose to communicate - view every single message you deliver as a piece of formal correspondence that will live on in perpetuity.