Technology & AI

Tech demos often focus on standard features that don't tell the whole story. Take control by providing vendors with a list of the problems you want to solve.

There are four good reasons to consider an investment in online scheduling, including attracting new patients and retaining existing ones.

An EHR work flow gap may be to blame for delayed treatment of a Liberian suffering from Ebola in the U.S. Here's how we can avoid such problems in the future.

If your practice is still dragging its feet when it comes to EHR, consider hiring an expert to help with selection and implementation.

The most effective response to a promising innovation is a combination of active monitoring, healthy skepticism, and an open mind.

EHRs are not the only way your practice can cut down on paper usage. Here are four other ways practices can save paper, time, and money.

Here are 10 free apps physicians recommend to their patients to boost their health, fitness, and fun.

Do all of your employees understand what professional e-mail communication is? If not, it's best to get that clear, ASAP.

Imagine an EHR that is put together to work, not just to meet meaningful use (or as I like to say, meaningless) regulations.

This primary-care physician wonders why Google knows her preferences, while her EHR doesn't have a clue.

As patients become increasingly savvy about where they receive medical care, it is more important to proactively build relationships through social media.

I have experienced the good, the bad, and the ugly when it comes to medical practice websites. Here are a few of the common mistakes I see.

Guidance on the latest ruling, and five ways that physicians can grasp, embrace, and implement the second stage of meaningful use.

Announcing a new initiative to address problems with EHR, the AMA wants to encourage patient engagement and less time spent documenting data.

This 60-second video clip will help your medical practice identify six ways to reduce the likelihood of a HIPAA breach due to cyber crime.

Your medical practice's patient portal is not a "field of dreams." Just because you build it, doesn’t guarantee that people will come.

Feel like no patients are responding to your medical practice's Facebook posts? Here are six tactics to employ to expand reach and engagement.

When your EHR is no longer working for your practice, it may be time to search for a new product.

Real healthcare reform will remain elusive as long as management accepts the notion that the way to fix healthcare is to automate it.

Understanding the bigger picture can help ease the transition when your EHR system is changed or updated.

Companies are pushing physician-based telemedicine as a solution. But, while promoters may have not thought things through, physicians must.

Physicians and their practices have a little more breathing room when it comes to meeting the requirements of the EHR incentive program.

A website that conveys a lot of information in the right way can be the difference between gaining a patient or losing one to a competitor.

Patient portals and telemedicine can improve efficiency and patient access to care, but in-person interaction with providers should always be a top priority.

Standard SMS text messaging is not encrypted, secure, or HIPAA compliant. Without taking proper precautions, texting with patients puts your practice at risk.