Practice tip of the week: Back to basics

With all the useful information available on Physicians Practice, it is easy to become overwhelmed.

With this in mind, the tip of the week is a chance to reflect on some of the wisdom found all across the site. In this October 2024 story on getting back to basics when it comes to practicing medicine, Neil Baum, MD gives this tip:

Enhancing the doctor-patient relationship grows your medical practice

Start by recognizing that every patient is a walking advertisement for your practice. Suppose you have a satisfied patient, like any satisfied customer. In that case, they will tell 9-15 others about their positive experience. In contrast, 13% of patients (customers) with a negative experience will tell more than 20 people.

Click here to read the rest of the article and be sure to check back next week for another Tip of the Week!