Judy Capko

Today's slowing economy is leading many physicians to put the brakes on spending.

Is your practice operating like Camp Run-a-Muck, where everyone is busy but little gets done? Maybe it’s time for some time management skills.

The cost of replacing an employee can be staggering: Some experts claim it's as much as 150 percent of the employee's annual salary.

I hear lots of griping these days about what’s wrong with medicine and how bad things are.

If staff is overloaded, it may be time to consider outsourcing some of their tasks. Here’s a look at the options.

A major contributor to medical office inefficiency just might be the dreaded Everyone's-Job-But-No-One's-Responsibility Syndrome.

Managers and doctors alike are plagued with the frustration of never having enough time.

Consistent staff performance is crucial. Here’s why.

You've done it: You've found the perfect candidate.

What has happened to the pristine and professional appearance once expected in the medical office? These days, I visit medical practices that have taken a relaxed, casual environment to the extreme in terms of dress codes, attitudes, and environment.

I recently visited an upscale practice that takes pride in its customer service.

It's a common error for physicians to think their managers and staff can do anything they ask of them.

More of your practice’s revenue is coming directly from patients. Better bone up on your collections processes.

Another selection from our weekly e-mail newsletter. This issue: Practice no-no’s.

Do you have too many employees, too few, or just the right number? You may be surprised by the answer.

Developing cash-based services can generate new revenue and help unshackle you, at least in part, from managed care. The big challenge: collecting from patients unaccustomed to paying directly for their care.

One of the most common ways to generate new revenue is to hire another physician. But it's not that simple.

In this first installment of our new series on strategies for growing your practice, practice management expert Judy Capko describes how to decide whether to add new services without taking undue risk.

Time management tips for medical practice