Operations

How practice managers can fend off two cybersecurity incidents: a critical flaw in widely used website code and a breach of a Quest lab portal.

Try cheap solutions now because your most reliable employee may be ready to walk.

How not to be the administrator who says, I didn't see that coming

Here's a video primer on forming your practice's approach to technology in the age of AI

From payer contract homework to a 15-minute morning huddle, these are the moves practice administrators can make after four days of sessions and interviews at MGMA's centennial meeting.

A family physician and practice owner shares the structure, roles and timing that make her team's 15-minute morning huddle work, and how to adapt it to a practice of any size.

MGMA's senior vice president of IT explains how administrators can choose technology, win staff buy-in and keep up with cybersecurity updates.

Don't 'throw everything at it' before examining reasons why patients don't arrive for treatments.

A field guide to the 2026 MGMA Annual Conference agenda, from the Sunday revenue cycle workshop to the government affairs town hall.

The comment window closes Sept. 14, and the same rule already previews what a coding transition looks like operationally.

Neil Baum, MD, shares three measurement tools to gauge how pre-visit planning affects call volume, efficiency and productivity.

Every practice has one person who is the only one who knows how to do a handful of things. Here are eight of them, and what breaks the week that person is out.

Switching vendors can feel risky, so practices often wait too long. These 8 signs, all measurable, tell you when staying costs more than leaving.

The first day back after a long weekend is predictable chaos. Here are nine moves to clear the backlog without burning out your staff.

A temporary 2026 raise, a new efficiency adjustment and a stalled fix in Congress are squeezing practice pay heading into 2027.

MGMA's Andy Swanson on the 2026 pay and productivity split, the new Medicare efficiency adjustment and what it means for practices.

Hallmark Healthcare Solutions CEO Bharat Sundaram says the physician shortage is really a capacity problem practices can solve right now.

After-hours coverage is not the same as reliable access — and the gap between the two is showing up in ED utilization, physician burnout and patient outcomes.

While MSOs can provide resources and administrative support for practices, it is critical to understand different contract provisions.

Your weekly dose of wisdom from the Physicians Practice experts.

Some key elements to creating an operating manual at your practice without a huge investment of time or money.

Opening a successful private clinic is hard, and you’ll need help along the way.