August 14th 2025
Master key strategies — from check-in protocols to appeal tactics — that reduce billing errors and improve collections in today’s complex environment.
July 10th 2025
Hidden fees, rising costs and inefficiencies could be cutting into your bottom line.
January 1st 2025
Here are six basic requirements to meet incident-to guidelines and get properly reimbursed for your care.
May 24th 2023
To minimize potential liability for coding compliance issues, providers should go back to the basics, and familiarize themselves with high-risk areas for coding and billing audits and enforcement.
March 6th 2023
Four changes that can improve the value of quality metrics.
Collections Letter 1 -- Spanish
Insurance Waiver -- Spanish
If you can't verify a patient's insurance, their signature on this form shows they know they are responsible for payment.
Assignment of Benefits -- Spanish
Appeal Letter for Claims Denied for Not Using Designated Provider
Use this letter when a claim is denied because a patient saw a physician in your group who is not his or her designated primary care physician.
Advance Beneficiary Notice
This Advance Beneficiary Notice form, created by CMS, is best managed by the clinical team at your medical practice versus the front office staff.
Business Associate Agreement: HIPAA
Download this sample form to use with your medical practice's business associates to ensure private patient data protection and meet HIPAA regulations.
Five Great IT Tools Under $100
Technology offers so many different tools to accomplish so many different tasks.
Getting Red Flag Ready
If you’ve been putting off developing a compliance procedure for the new Red Flags Rule aimed at preventing identity theft, the time has come to act.
Nine Things to Know About RACs
Following a two-year demonstration project in four states, Medicare’s Recovery Audit Contractor (RAC) program is going nationwide in 2009.
Coding Questions?
This month: Office vs. hospital outpatients; 2009 surgical global package; When to code a consult.
When an Employee Leaves Your Practice
Whether a staff departure is amicable or not, it’s vital to formalize and document a process for removing an exiting employee’s IT access.
Outsourcing Your Billing
Outsourcing billing operations can be a relief to a frazzled practice. But you need to do it right; after all, your practice’s revenue is at stake.
3 Personality Types You Don’t Want on Your Staff
Negative Nellie, Bitter Betty… Sound familiar? Here’s our advice on spotting a spoiler.