Personal Health Records

Patient-physician phone tag driving you nuts? Here’s how to make secure e-mail messaging work for your practice.

Patient portals can offer better customer service and care, but only if you can get your patients to use it. We examine the pros and cons of jumping on the portal bandwagon.

You can’t make the medical home model work on a practical basis without technology. But how to know what widgets are essential? Here’s your guide to the must-have technologies for your medical home practice.

With more emphasis being placed on patients to self-manage their care, now may be a good time to introduce a PHR.

Patients want more from your Web site than a photo of you and directions to your office. They’re demanding interactivity and utility: They want to get stuff done online, like setting up appointments and making payments. Here’s how to have the coolest Web site in town.

Say goodbye to photocopies: Machine-readable cards could make billing and collections easier. When will payers make them widely available?