Technology & AI

Text messaging can be a great tool to improve communication with patients - if you use it correctly.

An increasing number of medical practices are finding that electronic check-ins go beyond entering basic data and verifying insurance.

Clear guidelines on practice reporting structures will empower employees to work more effectively.

Pinterest is quickly becoming the next big social media outlet, so here's an easy guide on how your practice can get online and connect with patients.

If you're looking for the best way to use social media profitably, safely, and without taking one day off a week to produce six full-length articles on Facebook, here’s some concise direction.

Savvy prescription drug seekers who are denied by physicians have found a new venue for retaliation - social media.

Medical identity theft is on the rise at physician practices. But if you arm yours with key tech tools, you’ll lower your likelihood of being a victim.

As convenient as text messaging may be, there are certain issues for healthcare providers to consider when using any communication method with patients. Here are seven to consider.

Social media can be a great tool, but are you taking precautions to ensure you do not get into trouble as a result of using it?

When patients come with their own cyber-diagnosis, physicians can order tests to satisfy them or simply take the time to explain why it is not needed.

What you do online matters - and medical boards are paying attention.

Which of the trusty, everyday tools you use in your practice are edging toward extinction? Here are some of the things you told us you'll probably stop using in the next five years.

Conducting video visits over an Internet connection is going mainstream.

Your front-desk staff is underappreciated but crucial to your success. Arm them with these high-tech helpers to get their jobs done right without burning out.

Looking for ways to praise your hard-working staff, without breaking the bank? Here's how to motivate your office to achieve the common goal of boosting patient satisfaction.

The government is getting more aggressive-a lot more aggressive-in going after possible fraud. Here's how to keep your practice out of legal hot water.

How to keep your practice up to date with changing healthcare policies and industry standards.

Why physician practices should do more to take charge of their online image, and engage with patients electronically.

The biggest mistake you can make with your next media appearance is to think it stops when the interview is over. Here are some tips that show you how to leverage your spot in the limelight.

Many practices fail to appreciate the enormous value of strategic scheduling: a full schedule means a full day of revenue. Because even one missed patient makes a difference, we show you how to stack the deck in your favor.

Not enough hours in the day? Small changes can have a big impact on your practice efficiency - and your life.

This technique can be replicated over and over to boost traffic and earn more credibility for your medical practice website.

From building a great website to getting social-media savvy, here's what physicians should do to boost their cyber profiles.

How can you be expected to maintain four or more social media profiles while also running a successful practice? Here's some advice.

Thanks to new federal initiatives and the increased use of smart phones and tablets, more physicians are communicating with each other while on the go.