The Latest

Learn proven strategies to improve patient satisfaction in your medical practice by strengthening communication, reducing wait times, managing online reviews and engaging staff to create a smoother, more positive patient experience that drives retention and reputation.

Neil Baum, M.D., shares how his passion for magic became a tool for healing, empowerment, and connection with patients.

The Medical Group Management Association (MGMA) is backing the bipartisan Safe Step Act (H.R. 5509), legislation that would reform step-therapy requirements and ease prior authorization burdens on medical practices.

ICE can now visit medical practices more freely. Immigration attorney Katie P. Russell shares seven steps every clinic should take to stay compliant and calm if agents show up.

Stay updated on flu shot billing requirements to optimize revenue, avoid claim denials and ensure compliance during the 2025-2026 season.

Political divisions impact workplace dynamics, especially in health care. These strategies will help to maintain professionalism and enhance patient experience amidst tensions.

Enhance your patient experience by mastering social listening and responding effectively to online reviews, both positive and negative.

Your weekly dose of wisdom from the Physicians Practice experts.

From automated charting to intelligent scheduling, AI can save hours each week — if used wisely.

A recent court ruling affirms CMS's authority in Medicare Advantage ratings, highlighting compliance challenges for providers and the importance of interpreter availability.

Online reviews shape a doctor's reputation, but unrealistic expectations from five-star ratings can lead to significant challenges. Learn to manage them wisely.

These scheduling mistakes are common in medical practices. Use these strategies to stop making them, enhance patient satisfaction and boost profitability.

Your weekly dose of wisdom from the Physicians Practice experts.

Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.

Cadia Healthcare Facilities settles allegations it violated HIPAA underscoring the need for strict privacy safeguards and staff training before sharing patient information online.

Mutualism in health care enhances patient satisfaction and drives practice growth, emphasizing the importance of patient lifetime value.

Enhance efficiency and reduce costs in healthcare practices through small initiatives and smart billing techniques.

Small medical practices face rising risks from employee burnout to cyber threats. Insurance coverage can help safeguard your practice and patients.

Manage challenging patients with professionalism and compassion, ensuring a positive experience for your health care team.

From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.

An EHR decision can shape your team’s efficiency and finances for years to come. Here’s what to look for — and how to compare leading platforms head-to-head to find the right fit.

These essential cybersecurity tips will help you protect patient data and maintain trust in your practice..

A Texas court rules in favor of a hospital in a Wiretap Act case, highlighting challenges in privacy lawsuits against healthcare providers.

Your weekly dose of wisdom from the Physicians Practice experts.

U.S. physician practices face uncertainty as Medicare telehealth waivers expire amid government shutdown, threatening patient access and financial stability.

A doctor's attire influences patient perceptions, trust, and outcomes, enhancing the doctor-patient relationship through professional appearance.

Explore the impact of AI in healthcare inspections, highlighting risks, ethical concerns, and compliance strategies for safe implementation.

At the MGMA Leaders Conference in Orlando, MGMA Government Affairs staff warned that a Sept. 30 lapse could stall key health extenders and deepen uncertainty. The shutdown is now here — here's what it means for physician practices.

Julia Boothe, MD, of Pickens County Primary Care, and Zach Mortensen, MBA, vice president of Solutions at Phamily, share how proactive care management boosts patient outcomes, drives revenue, and helps practices succeed in value-based care.

Medical leaders enhance their careers with influencer plans, strategically building visibility, networks and expertise to create new opportunities and avoid stagnation.

MRO Senior Regional Director of Sales Melissa Hibbert outlined how outsourcing routine but high-stakes tasks can reduce administrative strain.