Health Insurance Exchange Problems Hit Patients, Practices Hard
You might be surprised to find out that you are out of network for many of the new health plans.
Physicians, Medical Practice Managers Must Find Strength in Numbers
When you run up against a problem at your medical practice, reaching out to colleagues across the country is easier than you think.
Turning Lessons Learned into Action at Your Medical Practice
Life lessons are all around us. When they happen in your practice, do you know how to identify them and apply what you've learned?
Don't Let Patients Take Advantage of Your Medical Practice
Where do you draw the line between good patient service and compromising your medical practice policies? Here's some advice.
Get Your Medical Practice Ready for 2014: Review These Three Areas
It's time to give your medical practice its annual check-up. Here are three areas to focus on to get started.
Avoiding Inappropriate Staff Conversations at Your Medical Practice
Religion, politics, sports, patient information, and personal lives are topics best avoided by staff members. Here's why and how it can affect your business.
First Pass Recovery Rate: How to Eliminate Claim Denials
Stopping consistent denials at your practice is not only possible, but necessary. Take these steps to get your first pass recovery rate above 90 percent.
Eliminating Communication Gaps among Your Medical Practice Staff
As a medical practice owner, you should have complete knowledge and understanding of every office role. Here are some quick ideas on how to make that happen.
Six Areas to Improve at Your Medical Practice in 2014
As 2013 comes to a close, it's time to set forth new goals for your medical practice.
Improve Your Medical Practice: Three Areas to Consider Making Changes
Proactively identifying positive changes to make at your practice will help it stay healthy, efficient, and productive.
Three Often-overlooked Ways to Boost Medical Practice Customer Service
Here are some small ways to boost customer service at your practice.
Protect Your Medical Practice from Sneaky Sales Tactics
Here's how to tell the difference between a solicitation for business and a legitimate request for information from an established insurance company or vendor.
Problem Solving At Your Medical Practice: How to Find a New Approach
Exploring a problem or initiative with a new perspective can reveal a better way of accomplishing tasks.
Improve Patient Education to Improve Medical Practice Collections
Does your medical practice receive a lot of patient complaints about bills? Here's how to prevent such issues from occurring.
Boost Medical Practice Collections by Cutting Down Patient Statements
Are patient statements out of control at your medical practice? Here are some tips to clean those up and get paid what you are owed.
Workers' Compensation Plans: Getting Patient Claims Paid
Not being paid for workers' compensation claims? Here are a few areas you can look at to make sure your medical practice is in compliance and will be paid.
Eight Simple Metrics for Monitoring Your Medical Practice
If not knowing how your practice is doing overall keeps you awake at night, it's time to start monitoring eight simple metrics for measure.
Know What Your Medical Practice Employees are Doing at All Times
Keeping an eye on medical practice employees can be tricky, so implement transparency, accountability and expectation into their daily work life.
Medical Billing Disputes: Finding Peace between Patients and Billers
Think it's unreasonable to expect good customer service from your medical practice's billing department? Not only is it reasonable, you should require it.
When and How to Hold a Medical Practice Brainstorming Session
There's a time and a place for formal, sit-down meetings, but spontaneous brainstorming sessions have their value, too. Here are some advantages of the latter.
Turn Physician, Administrator Vacations into Staff Learning Opportunities
When practice leadership vacations, it can be hard on operations. Here's how to prepare your staff and remedy problems quickly.
Four Areas to Review to Reduce Denied Medical Claims
There are at least four areas to review on a monthly basis to reduce denials at your medical practice.
Tracking Patient Collections a Necessity at Your Medical Practice
Here are tips that require your front desk to be accountable for all the money coming in and going out of your office to avoid possible embezzlement.
The Art of Patient Scheduling at Your Medical Practice
Here are some tips that will streamline the scheduling process allowing the physician, patient, and front office to perform at an optimal level.
The Havoc Created by Duplicate Patient Entries
When you have the same patient entered multiple times in your system, chaos will follow. Here's how to reduce duplicates and create a smoother billing process.
Whose Job Is It? Your Medical Practice Biller or Front-Desk Staff?
Here are some tips to divvying up the billing and front-desk responsibilities in a fair and balanced manner at your medical practice.
Patient Balances: Get Them or Get Ready to Close Your Practice
Patients often blame your practice when they have a balance due, but it is their responsibility and critical to your business' success. Here's how to bridge the divide.
Your Next Medical Practice Hire: Pre-Employment Screening Tips
When you are looking to bring in a new hire to your medical practice, are you comfortable with how you screen? Here is a great addendum to your current process.
Resolving Medical Claim Denials with State Insurance Regulators
When patients are wrongfully denied a claim and your medical practice has done all it can, there is one more place to turn: your state's insurance department.
Help Medical Practice Staff Navigate the Insurance Verification Maze
Here are tips to overcome the misinformation and runaround your medical practice staff often gets when verifying insurance to get closer to an accurate payment.