Understanding Blue Shield's Narrow-network Plans
The rules for being an out-of-network provider with California's new healthcare exchange plans just changed. Here's what you need to know.
Make Sure Your Medical Practice Has a Time-off Policy
Last-minute holiday vacation requests can put a strain on your practice. Here are some ways to avoid the turmoil.
Communicate Medical Practice Policies to Reduce Errors
Keeping your team informed of administrative policies will help keep billing and collection errors in check.
E-Mail Tone Can Improve Medical Practice Communication
Do all of your employees understand what professional e-mail communication is? If not, it's best to get that clear, ASAP.
Building an Effective Medical Practice Team
Follow Up with Your Patients
Stepping up your customer service can be enlightening and rewarding. Following up with patients is one way to find out how well you are doing.
Updating Your Medical Billing Policies
Updating and writing down your billing process provides multiple tools for you and your staff, and helps ensure payment success the first time.
When You Send Patients to Collections
Do you have a set policy for sending your delinquent patients to collections? By implementing a clear policy, you have a greater chance of collecting on those accounts.
Knowing Why Claims Are Being Denied Will Help You Get Paid
Performing an audit on your denials will provide a clear picture of where you need to focus your attention in the billing process.
Explain Your Financial Policy Upfront to Patients
Having a very well written financial policy isn't enough. It's all about staff training and verbal explanations to patients.
Sample Payment Policy for Medical Practices
One way to ensure patients understand your payment requirements is to ask them to sign a payment policy. Here's a sample policy to consider adapting for your practice.
Medical Liens Could Hurt Your Payer Mix
If your practice accepts medical liens as part of your payer mix, it's a good idea to have a specific follow-up plan in place.
Calculating the Right Number of Staff for Your Medical Practice
Knowing how many support staff you need will help you manage your practice and assist you in making good financial decisions.
Community Events Are Great Marketing Opportunities for Your Practice
By knowing what is going on in your community, you can plan to attend events in advance and turn them into great marketing opportunities.
Training Medical Practice Staff to Deal with Angry Patients
If you've ever heard a staff member try to calm an angry patient down on a phone call, you have a great opportunity for training.
Medical Practice Collections Efforts Just Became Easier
When patients refuse to pay their cost-share for healthcare, you have a surprise go-to resource to help get you paid.
A Poor Medical Billing Process Can Impact Patients
When your patients have a great experience with your staff, but a not-so-great one with your billing department, it's time to make some changes.
Managing Distractions in the Medical Office
Knowing how to manage workplace distractions will help keep you on task and on time.
Updating Your Medical Practice Emergency Plan
If you don't have a well-executed emergency plan in place, now's the time to get it updated.
Department of Managed Care Can Help Your Practice Get Paid
Know who you can turn to when you are continuously denied payment by an insurance company so that your practice can get paid all that it is due.
People Make a Great Medical Conference
Finding the perfect fit within a group or organization can elevate you and your practice to new levels.
How Healthcare Payers are Tricking Practices Into Poor Contracts
Payers are using deceptive methods to get medical practices to accept low rates and new plans. Don't fall into the trap.
How Medical Practices Should Handle Patient Credits and Overpayments
Patient credits are part of the bigger picture of managing a healthy practice. Manage them right, and everyone walks away happy.
Why the Workers' Compensation Reimbursement System is 'Broken'
Workers' compensation carriers are banking on the fact that at some point medical practices will give up and walk away.
View Your Medical Practice Billing Department as a Partner, Not a Vendor
Do you cultivate positive, working relationships with your key departments or vendors? If not, changing your approach might yield amazing results.
More Insights into the Health Insurance Exchange Plans and Their Tricks
Each day we learn more about how payers are processing claims. Here's what your medical practice needs to know.
Medical Practices Struggle to Collect Payments Due to New Payer Tactics
Insurance companies are being sneaky about keeping your money. Here are some of those secrets they'd rather you not know, and what you can do about it.
Embracing Change is Key to Your Medical Practice's Future Success
Ignoring the many changes and challenges your medical practice is facing will lead to your practice's demise.
Improve Your Medical Practice Billing Process in a Few Simple Steps
Don't let your medical practice billing department drop the ball when it comes to great customer service.
Don't Let Health Insurance Exchange Problems Harm Your Practice
Fallout from the ACA has been shocking to many medical practices who really didn't see what was coming. What you can do about it today.