When Payers Underpay You: What is Your Recourse?
Do you trust insurance companies to pay you properly and according to contract requirements? If so, review your EOBs from your payers, today.
When One of Your Staff Members Goes Rogue
Before you discipline an employee's behavior, take a step back and see the "why" behind it. It could surprise you.
Have Your ACA Plan Processes in Place for the New Year
Regardless of your political thoughts, no one knows what, when and how the ACA plans are going to play out. Make sure you're prepared.
Correctly Calculating a Practice's Percent Collections
Calculating your practice's percent collections a different way can tell a very compelling story of the economic health of your business.
Plan on Expanding Your Practice With These Guidelines
If a new office or location is in the works for your New Year business plan, use these suggestions as a guideline.
Medical Practice Strategic Planning for the New Year
Getting your medical practice ready for the challenges the New Year will bring should start now. Here are some areas to review.
The Importance of an Employee Exit Checklist
Reviewing your software programs, logins, and EHR users can not only save you money, it should be a quarterly requirement in your medical practice.
Big Blues Begin Pull Out from the Affordable Care Act
Blue Cross Blue Shield is jumping ship, here's what you need to know, and how it might affect your practice.
Training Your Medical Practice Staff Just Became Easier
When training your staff becomes more of a burden than a requirement, it's time to take a step back and find new and easier ways to get that job done.
The Necessity of Physicians Banding Together
With so many clinical restrictions in healthcare right now, physicians and their medical expertise might just become redundant unless something is done.
Many Changes Coming for Private Payers
Keeping up with the changes in the insurance industry right now is like herding cats. Here's what is on the horizon.
Five Steps to Assess New Staff Training, Performance
Understanding where breakdown happens within a training program will help you identify where potential problems reside.
Audit Your Medical Practice's Third-Party Vendors
When using third-party vendors for certain practice functions, it's always wise to take a close look at their performance.
Patient Satisfaction Extends to Third-Party Relationships
Good customer service is a hallmark of the successful practice. Don't let third-party vendors give you a black eye.
California Opposes Anthem-Cigna Merger
With the California Insurance Commissioner recommending the DOJ block the Anthem-Cigna merger, it seems that patients are finally being put first.
An Open Letter to Patients About Medical Billing
Patients can understand so little about their health plan that the billing department is automatically blamed when something goes wrong.
Educating Patients on Health Insurance Benefits
Spending a few minutes explaining health insurance benefits to patients prior to the appointment should become a requirement.
Why Should Medical Billers Get All the Blame?
When you read reviews on online review sites, you typically read about the physician. But have you ever read how awesome the billing experience was?
Medical Staff Incentives That Won't Break the Bank
By providing employees non-traditional incentives, you open up the door to a much happier and relaxed working environment.
Reviewing Payer Websites Shows Outdated Information
Medical practices must make it a point to periodically review payer websites and make sure that their information is correct.
Understanding Your Claims Denials
When you look at your cash inflow each month, are you disappointed? That's why it is so important to identify why your claims are being denied.
Simple Medicare Enrollment through PECOS
Enrolling or revalidating clinical staff in Medicare just became much easier for this billing services provider.
Providing Excellent Customer Service for Patients
By making a few, very low-cost changes in your practice, your level of customer service will rise quickly in the eyes of your patients.
Taking the Lead with Insurance Companies
By having an exact plan of action in place, your company will suffer less from insurance company abuse and mistreatment, and you'll be managing them, instead of them managing you.
Wrongful Payer Denials: How to Handle Them Quickly
When you are wrongfully denied for a single code or entire claim, do you know what to do?
The Importance of a Medical Practice Business Plan
At the beginning of the year, it's always a good idea to review your operating plan and craft a new direction for your practice.
Cross-Training Is Key to Employee Productivity
Taking the steps needed to cross-train medical practice staff can pay off in multiple ways. Here are some important reasons to invest in your staff.
Manage Medical Practice Staffing over the Holidays
When holiday vacations disrupt practice work flow, make sure your staff is cross-trained and well informed.
Putting Patients First Before Insurance Companies
Training staff to follow payer policies makes sense, but what happens when that negatively affects patient care?
Assess Medical Practice Staff Workload to Lessen Stress
If your staff is complaining that they are overwhelmed and need help, take a minute to evaluate the facts.