P.J. Cloud-Moulds

Is your medical practice staff taking the few minutes to verify patient benefits? If not, it could cost you thousands of dollars and an aged out A/R.

Do you know how insurance companies are treating your patients? Here are some areas to be aware of and how to work with payers so that everyone wins.

When reimbursements are low for your workers' compensation patients, it may not be the payers' fault. Here's how to make sure you are paid what you deserve.

Imagine a way to reduce denied claims, have accurate patient information, and speed up the paperwork process. It exists, so why isn't it in your medical practice?

How many of your patients only have Medicare and not secondary or supplemental insurance? More than you'd think. Here's how to help them manage their account.

Need a refresher on the major insurance types for staff at your practice? Here's a print and post guide for your office.

By reviewing the denials your practice receives from insurance companies, you can tailor your training and internal procedures to remedy a majority of these.

Are you aware of how much of your aging accounts receivable balances from secondary insurances that were never followed up on? It's time you investigate.

Here is an easy and quick tip that will immediately increase your inflow with minimal time and effort from treating staff at your medical practice.

How are your policies and procedures driven? Here are some great tools for identifying a problem area at your medical practice.

Are you and your office staff up to date with the HIPAA privacy laws? After what I recently saw, you might want to have a refresher.

You've seen a patient that you thought had insurance that you accept, but it turns out you don't. What is the best course of action to take?

Patient refund requests surely come across your desk. Here's how to know when to cut a check and when to hold onto the overpayment temporarily.

Here's how to make sure your patients do not receive a bill when your practice has gone over either the insurance visit limit or number of visits limit.

Here are some quick steps you can implement today to make sure coordination of benefits is not costing your practice money.

With so many variables, how many times should your medical practice staff call to obtain insurance benefits?

Are your practice's quality control systems in place and current? Here are some ways to check to see if they are.

Here's how to manage an explosive situation with a patient in your office.

Being proactive with your patients and their insurance plans means you can better ensure your medical practice gets paid, no matter the circumstances.

Here's how to identify potential opportunities where your claims process could go awry and how to keep it on track.

Here are some of the most efficient and effective ways of handling departing support staff members and how to bring someone new into your practice.

Giving your staff the keys to perform the functions of their job is imperative in becoming an effective leader and a more efficiently-run medical practice.

Have a problem payer at your medical practice? Here's how to identify and rectify the situation to avoid losing money.

Do you have a fantastic staff member that you can reward by giving them an opportunity to telecommute? Here's how to be successful with this approach.

These easy and quick suggestions will create opportunities for better communication with your billing department.

How did your employees do this year? Let this checklist help you with your evaluation.

The difference between a denial and a delay, and how to effectively approach both.

Do you have a balanced payer mix? Here are some things you can do to ensure your practice is financially healthy.

Are your claims being denied because they were not “medically necessary?” Here's what you can do.