P.J. Cloud-Moulds

With the healthcare exchange open enrollment period starting Nov. 1, educating your patients about the facts is vital.

With the rollout of ICD-10 it's important to keep a sense of normalcy in other critical areas of your practice. Here are some ways to do that.

Helping patients manage multiple insurance plans with convoluted rules will improve their ultimate care, and also benefit your practice.

Medical billers can feel like game-show contestants when trying to collect payment from insurance companies.

Interacting with new staff both inside and outside of work can create some truly dynamic teamwork.

Getting patients in the door is critical to your practice's success. Are you doing everything you can to make this happen?

Taming your practice's accounts receivable can feel very overwhelming. Here are some great tips to make that task nearly effortless.

There are multiple health insurance plan mergers looming right now, here's how they may affect your practice.

By reviewing your fee schedule and comparing it to accounts receivable, you may find hidden money that you didn't know about.

If you believe billing processes need improvement in your practice, start by looking at the component steps of each task.

Having a great collections management policy in place at your practice can serve you very well, and keep your accounts receivable on track.

Close communication with patients is vital to good collections. Send a collection letter after three failed statements, so patients know you mean business.

Identifying your medical team's value to the practice and communicating that properly can yield amazing results.

If you have not set specific job expectations for your staff members, slacking behavior might have more to do with your oversight, than it does laziness.

Do you have a specific dress-code policy implemented in your practice? If not, here's how to get started.

If you are struggling to increase productivity from your staff, one thing you can do is take a step back and evaluate how you communicate with them.

If your medical practice wants to get paid for services, make sure that you understand your true responsibility to the patient, and for working with the insurance company.

If your medical practice wants to get paid for services, do not accept financial responsibility for medical expenses that your patients incur.

Just a few changes in your operations can create a whole new atmosphere for your patients and encourage them to return to your practice.

Knowing payers' timely filing deadlines can increase your revenue. Here's how you can work around them.

Having a solid plan in place and not panicking is key when you find yourself suddenly out of network with a popular insurance company.

Finding the best resource to pull together and analyze pertinent practice data is a great step in making the best decisions for your business.

Outsourcing your billing to a third-party billing company doesn't have to hurt. Good communication is key; here are the important questions you should be asking.

When creating year-end reports, it's best to keep a positive outlook and prepare to propose solutions.

As the New Year approaches, it is best to re-verify patients' insurance benefits to avoid a poor customer experience.

By monitoring a few simple areas in your practice, you are more likely to financially stay on target and be successful.

As the health exchange open enrollment period begins, here are some tips for managing new health insurance plans better than your practice did in 2014.

Utilizing practice data and becoming a "data whisperer" is your best course to solve problems that creep up in your practice.

Combining forces to work as a team will increase your practice's chances of getting paid, and can actually decrease workload.