What to Tell Patients About Open Enrollment
With the healthcare exchange open enrollment period starting Nov. 1, educating your patients about the facts is vital.
Don't Let ICD-10 Consume Your Every Moment
With the rollout of ICD-10 it's important to keep a sense of normalcy in other critical areas of your practice. Here are some ways to do that.
Helping Patients Understand Insurance Benefits is Key
Helping patients manage multiple insurance plans with convoluted rules will improve their ultimate care, and also benefit your practice.
Deal or No Deal: Getting Medical Payers to Pay
Medical billers can feel like game-show contestants when trying to collect payment from insurance companies.
Building Teamwork in Your Medical Practice
Interacting with new staff both inside and outside of work can create some truly dynamic teamwork.
Patient Access: Does Your Practice Have It?
Getting patients in the door is critical to your practice's success. Are you doing everything you can to make this happen?
Six Ways to Manage Your Medical Practice's A/R
Taming your practice's accounts receivable can feel very overwhelming. Here are some great tips to make that task nearly effortless.
Practices Should Prepare for Payer Consolidation
There are multiple health insurance plan mergers looming right now, here's how they may affect your practice.
Finding Hidden Revenue in Your Fee Schedule
By reviewing your fee schedule and comparing it to accounts receivable, you may find hidden money that you didn't know about.
Examine Your Medical Billing Process for Improvement
If you believe billing processes need improvement in your practice, start by looking at the component steps of each task.
Five Tips to Manage Patient Collections Accounts
Having a great collections management policy in place at your practice can serve you very well, and keep your accounts receivable on track.
15-Day Patient Collection Letter
Close communication with patients is vital to good collections. Send a collection letter after three failed statements, so patients know you mean business.
Finding and Measuring Your Practice Staff's Value
Identifying your medical team's value to the practice and communicating that properly can yield amazing results.
Sharing Job Performance Standards With Medical Staff
If you have not set specific job expectations for your staff members, slacking behavior might have more to do with your oversight, than it does laziness.
Why You Should Have a Dress-Code Policy in Your Medical Practice
Do you have a specific dress-code policy implemented in your practice? If not, here's how to get started.
Five Things to Never Say to Medical Practice Staff
If you are struggling to increase productivity from your staff, one thing you can do is take a step back and evaluate how you communicate with them.
What Is Your Medical Practice's True Financial Responsibility?
If your medical practice wants to get paid for services, make sure that you understand your true responsibility to the patient, and for working with the insurance company.
What Is Your Patient's True Financial Responsibility?
If your medical practice wants to get paid for services, do not accept financial responsibility for medical expenses that your patients incur.
Eight Ways to Retain Old Patients and Attract New Ones
Just a few changes in your operations can create a whole new atmosphere for your patients and encourage them to return to your practice.
Medical Payers' Timely Filing Deadlines
Knowing payers' timely filing deadlines can increase your revenue. Here's how you can work around them.
Patient Prep Key to Being an Out-of-Network Provider
Having a solid plan in place and not panicking is key when you find yourself suddenly out of network with a popular insurance company.
Utilizing Medical Practice Data
Finding the best resource to pull together and analyze pertinent practice data is a great step in making the best decisions for your business.
Having the Hard Conversation With Your Billing Vendor
Outsourcing your billing to a third-party billing company doesn't have to hurt. Good communication is key; here are the important questions you should be asking.
Year-End Medical-Practice Reporting: Keep It Positive
When creating year-end reports, it's best to keep a positive outlook and prepare to propose solutions.
A New Year Brings New Insurance Verifications
As the New Year approaches, it is best to re-verify patients' insurance benefits to avoid a poor customer experience.
Basic Billing Reports Your Medical Practice Should Run
By monitoring a few simple areas in your practice, you are more likely to financially stay on target and be successful.
Clean Up Your A/R Before the End of the Year
Health Exchange Open Enrollment for 2015
As the health exchange open enrollment period begins, here are some tips for managing new health insurance plans better than your practice did in 2014.
Practice Management Systems: Using the Data
Utilizing practice data and becoming a "data whisperer" is your best course to solve problems that creep up in your practice.
When Your Admin and Billing Departments Work Together
Combining forces to work as a team will increase your practice's chances of getting paid, and can actually decrease workload.