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Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.
A structured, data-driven approach will ensure success.
The services and perks patients expect you to deliver.
The key to patient satisfaction lies in your employees.
Service pearls to keep your patients coming back.
Steps prior to considering litigation.
These “soft skills” can be the hardest to master.
Get insight into positive changes you and your practice can make.
Tips for avoiding adverse drug events in elderly and chronically ill populations.
Impossible to realize, but always worthwhile to strive towards.
43% of survey respondents report reviewing online doctor ratings in the past year.
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