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Patients’ three biggest complaints about your practice

Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.

Patient Relations

8 Patient Collection Mistakes to Avoid

December 5, 2019
  • Physicians Practice Staff

Medical practices are struggling to collect patient accounts while honoring payer contracts. Here's what not to do.

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Association of American Medical Colleges, Physician Assistants, Certified PAs

How certified PAs Are reshaping team-based healthcare, one patient at time 

November 18, 2019
  • Dawn Morton-Rias, EdD, PA-C

Working in collaboration with physicians, certified PAs provide a continued and expanded commitment to team-based practice in medicine

  • READ >>
point of care, data, disease progression

Gaining data clarity through greater connectivity at the point of care

November 8, 2019
  • Tom Schwieterman, MD, MBA

Greater connectivity at the point of care is important for realizing better care experiences and outcomes

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Medical marijuana: 9 questions physicians get asked

November 7, 2019
  • Kayla Matthews

Cannabis is still a touchy subject for medical professionals. As a result, it can be intimidating for patients to ask for information. 

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5 ways to promote your practice

November 4, 2019
  • Logan Lutton

Here are five ways to successfully promote your practice 

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PHI, social media, NASDAQ, Elite Dental Associates

Thinking about posting PHI on social media? Think again

October 25, 2019
  • Rachel V. Rose, JD, MBA

How your practice can learn from a recent case

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The Iowa Clinic, self-scheduling, MyHealthDirect

The Iowa Clinic’s Journey to Improving Patient Access

October 23, 2019
  • Tom Cox, CEO MyHealthDirect

Online self-scheduling is common in most industries, but for healthcare

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consumer-centric, digital patient experience, digital profiles

3 ways health systems can enhance physician engagement in digital initiatives

October 14, 2019
  • Erin Jospe, MD

Why engaging patients means getting buy-in from physicians

  • READ >>
bedside manner, advice, struggle, empathy

How much should physicians share with patients?

October 10, 2019
  • Jennifer Frank, MD

One aspect of the practice of medicine that I struggle with is how much of my own experiences to share with patients.

  • READ >>
patient engagement, patient relations, texting, physician practice

7 benefits of two-way text messaging with patients

October 3, 2019
  • Brandon Daniell

Take advantage of new technology and technology consumption habits to improve patient engagement while boosting your bottom line.

  • READ >>

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Across Generations: Millennials & Baby Boomers Advance Healthcare Communications
A buyer’s guide to alternative payment models
How adopting a virtual business office delivers new efficiencies to one medical group
Unpredictable pairings: A new approach to community health
Addressing the outsized effect social and economic factors have on health
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