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Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.
These “soft skills” can be the hardest to master.
Get insight into positive changes you and your practice can make.
Tips for avoiding adverse drug events in elderly and chronically ill populations.
Impossible to realize, but always worthwhile to strive towards.
43% of survey respondents report reviewing online doctor ratings in the past year.
Could collecting from patients be the modern medical practice’s least favorite administrative task? Based on my experience, I’d say it’s certainly a candidate.
The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.
Practices need to overcome reservations and actively seek out high-tech solutions.
Medical practices are struggling to collect patient accounts while honoring payer contracts. Here's what not to do.
Working in collaboration with physicians, certified PAs provide a continued and expanded commitment to team-based practice in medicine
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