Patient Relations

Effective communication and active listening enhance patient care, boost compliance and foster loyalty.

Enhance patient experience by prioritizing convenience and eliminating friction points in your practice, ensuring a seamless journey for every patient.

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

American College of Physicians President Jason Goldman, M.D., MACP joins the show to talk about medical misinformation.

The G0136 and Z codes account for health factors outside the physician’s office.

Using the add-on code to get paid for continuing relationships with patients who have complex conditions.

Krista Blackwell, Ph.D., joins the show to break down new CDC and American Heart Association reports on ultraprocessed foods.

Learn proven strategies to improve patient satisfaction in your medical practice by strengthening communication, reducing wait times, managing online reviews and engaging staff to create a smoother, more positive patient experience that drives retention and reputation.

David Eisenberg, M.D., joins the show to talk about the importance of nutritional education for physicians.

Gary Price, M.D., MBA, joins the show to discuss health equity, medical misinformation and The Physicians Foundation's latest report.

Strong patient satisfaction starts with the basics. Flexibility, problem-solving, recovery and common sense are key to earning five-star ratings and building lasting patient loyalty.

Health care consumers seek seamless payment experiences that match their digital expectations. Providers must offer flexible options to enhance satisfaction and collections.

From follow-up texts to microlearning videos, these 11 low-cost strategies help practices boost patient satisfaction, improve outcomes and protect revenue between visits.

Joe Biden’s prostate cancer diagnosis gives physicians a powerful platform to raise prostate cancer awareness, clarify the PSA screening debate, and encourage early detection among male patients.

Jeffrey A. Singer, M.D., a general surgeon and senior fellow at the Cato Institute, joins the show to talk patient autonomy in health care.

Discover how applying convenience, price transparency, and customer experience strategies can elevate patient satisfaction and loyalty in your medical practice.

Boost patient satisfaction and reduce waiting‑room anxiety with this curated, eight‑song playlist tailor‑made for medical practices.

With the right strategy and tone, you can transform a critical review into an opportunity to strengthen patient relationship.

Discover 11 proven strategies to boost patient satisfaction, enhance the patient experience and improve retention at your medical practice.

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.

Gratitude, if it is genuine, can organically lead to greater reimbursement.

AI is poised to revolutionize the patient’s and the clinician’s journey, from initial symptom assessment to long-term care management.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.