
Patient satisfaction drives outcomes, revenue and reviews. A few simple communication tweaks can make patients feel heard and loyal.

Patient satisfaction drives outcomes, revenue and reviews. A few simple communication tweaks can make patients feel heard and loyal.

AI scribes streamline notes, but can trigger HIPAA, consent and Medicare compliance risks. Learn safeguards to avoid audits, liability and harm.

Neil Baum, M.D., gives advice for how to put a value on your practice when it comes time to sell.

MGMA's Anders Gilberg's telehealth wishlist: make Medicare coverage nationwide and let patients connect from home, not a clinic “originating site.”

A magician's 'one-ahead' trick inspires 10 proactive steps for practices, from phone etiquette and cybersecurity to staffing and crisis planning.

Neil Baum, M.D., gives tips for before, during and after your meetings to ensure they are productive.

MGMA's Anders Gilberg warns last-minute funding punts can cancel Medicare telehealth, disrupt workflows, and keep practices in limbo.

AI-driven digital twins map biological age and microbiomes to spot disease early and predict diabetes risk.

Make sure Notice of Privacy Practices are updated by Feb. 16.

Anders Gilberg, of MGMA, discusses the policy issues facing congress this year.

Neil Baum, M.D., breaks down how delegation can help avoid burnout and improve patient care.

A look at the essentials of Medical Malpractice and E&O coverage, including claims, tail coverage and asset protection strategies for professionals.

Explore the complexities of partnering with a Management Services Organization (MSO) versus selling to private equity or hospitals for your practice.

Neil Baum, MD, gives eight suggestions for how physicians can manage when their patients ask for a second opinion.

As the American Medical Association warns that immigration enforcement activity near hospitals is fueling fear and keeping patients from seeking care, immigration attorney Katie P. Russell outlines practical steps medical practices can take to protect patients, staff and operations if ICE shows up unannounced.

Effective communication and active listening enhance patient care, boost compliance and foster loyalty.

The False Claims Act sees record settlements and lawsuits last year.

Neil Baum, M.D., discusses six ways to deal with angry patients.

AI in health care poses risks, including misinformation and bias. Physicians must verify AI responses to ensure patient safety and accurate care.

Enhance patient experience by prioritizing convenience and eliminating friction points in your practice, ensuring a seamless journey for every patient.

Explore the nuances between "split/shared" and "incident to" billing in health care, ensuring compliance with the latest CY 2026 Physician Fee Schedule.

Navigating nurse objections and safe harbor claims requires understanding legal protections and potential pitfalls in patient care and employment practices.

Moneyball changed baseball by turning gut calls into data-driven wins, and medicine is having its own version of that moment.

Hedy Lamarr's groundbreaking inventions challenge the status quo in medicine, inspiring innovation and change in patient care practices today.

A recent DOJ settlement highlights the risks of manipulating electronic health records for Medicare billing.

Self-experimentation by pioneering physicians has transformed medical practices and challenged the status quo in health care advancements.

Challenges in patient payment collections prompt a need for modern, integrated payment solutions to enhance efficiency and patient satisfaction.

AI enhances health care but cannot replace the essential human touch and empathy that doctors provide in patient care and support.

Neil Baum, MD, discusses six lessons practice leaders can glean from Napoleon Bonaparte.

Stay vigilant this holiday season against cyberattacks with these tips on safe shopping, recognizing scams and protecting your information.