Operations

Corporate customer service techniques tailored for use in physicians' offices can increase your patient base, revenue stream, and good reputation.

The AMA is discussing a resolution to severely limit scope of care by physician assistants. It's a solution in search of a problem and comes at a bad time.

Physicians need to realize the benefits of Medicare Annual Wellness Visits and put a plan for the service in place to benefit their patients and their practice.

Know what your idea of perfection is and keep your practice moving toward it. Just don't let it be the enemy of real, achievable improvements.

What's the legal responsibility of healthcare professionals unable to officially make clinical decisions, when the person who can make the decision refuses?

Interoperability is the healthcare buzzword of the moment, but let's look at the word, what it means, and what we are truly trying to achieve in health IT.

Here is why my pediatric practice requires 100 percent vaccination for patients and does not accept alternative schedules from parents.

The unexpected can happen at your medical practice. But you can take proactive steps to get you and your team ready. Here's how.

The Medicare Annual Wellness Visit is one of the best ways to capture real-time clinical data and thus, assist at-risk health populations.

Bar coding is an easy, inexpensive, and reliable way to increase productivity and streamline data entry. Here’s how to use it.

From dropping Medicare to open access slots for patients, I've received a lot of suggestions on how to help my medical practice. Here's what I think.

When you are on your way to burning out, and if you can't add a new hire to your medical practice, at least learn to delegate.

Which tools are your peers buying and how are they using them? Our 2013 Technology Survey has the answers.

Chances are your medical practice uses e-mail every day. But here's how it works and how to find the right fit for your office's operations.

I love having a full schedule each day, but it's starting to affect appointments. How do I relieve a little pressure without too much negative impact?

Antiquated though the distinctions between socialism, communism, and capitalism may seem, healthcare would do well to keep one eye on lessons learned long ago.

When you find your medical practice constantly behind, unorganized, and frazzled at the end of every day, maybe it's time to take a look at your work flow.

Traditionally, physicians have been self-employed, making their own practice-based decisions, but that is fading. Concierge medicine can help preserve self-employment.

Key pitfalls your medical practice should avoid when evaluating a potential merger or acquisition.

Patient access is getting increased attention through reform initiatives. Here are five steps you can take to make sure patients get appropriate access to care in your office.

By taking a hard look at reducing costs for staffing, overhead, and technology at your medical practice, you may see increased physician compensation.

The most reasonable and productive regulation of physician assistants is to allow decisions regarding supervision in the hands of physicians and practice sites.

Two experienced healthcare attorneys provide clarity, tips, and answer medical practice inquiries in this webinar on HIPAA.

With a projected shortfall of primary-care physicians, it's time for alternate solutions to patient care. Nurse practitioners are one logical remedy.

If your goal is to be the best doctor you can be, limit your personal interaction with the EHR to only those things that serve that goal.