Operations

Here are seven of the critical steps for medical practices to take for disaster preparedness, recovery, and business continuity of their IT services.

My husband and I owe the success of our practice to being a micropractice and our participation in an independent physician association.

The shift from volume- to value-based reimbursement doesn't necessarily mean reinventing your medical practice. Here's why.

Here are tips that require your front desk to be accountable for all the money coming in and going out of your office to avoid possible embezzlement.

The Medicare Annual Wellness visit can decrease utilization of unnecessary healthcare services. Here's how.

Higher rates of medical staff turnover are most likely related to workplace stress. What can you do to help?

Medical practice staff meetings can improve productivity and staff morale - if done correctly. Here are five ways to hold more effective staff meetings.

The goal of a lifetime medical record won't be realized as long as EHR vendors ignore theory and use proprietary representations of an encounter note.

When you run a medical practice, some months you may have extra funds …and some months there are big bills to pay.

Addressing patients who arrive late is one thing, but when members of your medical practice staff, including physicians, are tardy, it's time to take action

Here are three solutions to reduce paperwork and improve the health of your practice by ensuring that patients receive more personal care and attention.

Here are some tips that will streamline the scheduling process allowing the physician, patient, and front office to perform at an optimal level.

If you want greater productivity, profitability, and patient and physician satisfaction, look no further than "learned industriousness."

Here's why you should seek - and more importantly, how to code - reimbursement for after-hours services at your medical practice.

Sometimes getting help from a management coach is what your practice needs to improve performance. Here's what coaches can do and how to choose the right one.

Medical practices are like any service-based profession, so there are bound to be unhappy, uneducated, or just plain strange customers.

Here are some tips to divvying up the billing and front-desk responsibilities in a fair and balanced manner at your medical practice.

Patient-Centered Medical Homes are good for healthcare, but medical practices should also be realistic about the model, if it is truly a good fit, and its results.

The insurer's recent settlement with HHS should be a reminder to physicians that a lack of HIPAA safeguards can result in serious issues for their practice.

Medical office staff is particularly prone to learned helplessness. Here's why.

Patients often blame your practice when they have a balance due, but it is their responsibility and critical to your business' success. Here's how to bridge the divide.

Health reform will bring more transparency to the physician-pharma rep relationship. Here's how your practice can comply and still maintain business as usual.

The three most important questions to ask before sending paper records to to centralized scanning.

Patients who show up late, or not at all, can cause major problems at your medical practice. Here's how to address the issue and prevent future instances.

When you are looking to bring in a new hire to your medical practice, are you comfortable with how you screen? Here is a great addendum to your current process.