Operations

Providing quality patient care is a prime contributor to physician satisfaction, while negative factors associated with EHRs increased physician frustration.

Enterprise risk management can be a valuable tool for medical practices in anticipating, planning, and preventing certain patient care decisions.

Business expert and author Sam Silverstein urges medical practices to establish their beliefs, never stray from them, and to cut out excuses.

If not knowing how your practice is doing overall keeps you awake at night, it's time to start monitoring eight simple metrics for measure.

Michael O'Connell of Marymount Hospital in Ohio discusses key steps your medical practice can take to ensure a safe environment for patients and staff.

Breast Cancer Awareness Month is an ideal time for providers to educate patients on prevention efforts and the quest for a cure.

Fraud involving the Automated Clearing House (ACH) network and small businesses is growing. Here's how practices can protect their accounts.

Whether the Affordable Care Act, ICD-10, or the Stage 2 rules for meaningful use, look at these changes as opportunities, not obstacles.

In the rush to meet meaningful use guidelines, physicians may have won the battle but lost the war as poor or faulty implementation of EHRs increases risk.

Turn patient skepticism into enthusiasm about your medical practice's EHR implementation.

Keeping an eye on medical practice employees can be tricky, so implement transparency, accountability and expectation into their daily work life.

The AWV not only provides evidence-based preventative services and care coordination, but also identifies high-risk over-utilizers of healthcare.

Joining a large group is tempting; but it may lead to less autonomy and in years to come, greater risk. Concierge programs can help offset loss of independence.

An active line of credit helps guarantee that a practice's cash needs are met. Here's how it works and how to get one.

There are varying beliefs by those in healthcare when it comes to utilization of EHRs …until something goes wrong with the system.

Patients are asking how Obamacare will affect my practice. Here's what's happened so far and what could happen in the near future for my staff and patients.

Looking for a way to keep your medical practice private? Consider becoming a group without walls which groups offices, but maintains autonomy.

Perhaps it would be better to put doctors in charge of patient care, rather than paint-by-number regulations.

Team-based healthcare relies on everyone working together for the benefit of the patient. And under health reform, having an effective team has its rewards.

Surveys show patient expectations are changing. Here are six practical techniques to help physicians meet those expectations and stay competitive.

Every workplace has conflict. The goal is to find professional, respectful, and fair resolution. Here are eight ways to meet that goal in your medical practice.

Like it or not, ICD-10 is on the way. Here's how to plan ahead and project its impact to minimize disruption to your practice's revenue cycle.

For some operating their office to simply get the work done is preferred. But your practice can be more forward-thinking. Here's how.

Atul Gawande and others tend to speak about healthcare as if it is simple and straightforward. But those of us on the front lines know it is multi-layered and diverse.

Drug-seeking behavior has evolved into patients wanting new medications for older ones they've self-prescribed or demanding medications I don't feel they need.