Operations

Don't let your medical practice billing department drop the ball when it comes to great customer service.

Decisions based upon false certainty are problematic for medical practices and it is vital that physicians actively guard against them.

With the Stage 2 rules of meaningful use looming, physicians are still struggling with the implementation process for Stage 1.

My advice to physicians given certain facts is simple: Practice defensive medicine that puts the full range of modern diagnostics at your patient's disposal.

As healthcare reform evolves, many medical practices are embarking on major projects. Here are some ways to increase the likelihood of success.

Physicians' reactions to EHR are the same as they were 20 years ago and yet, there may be no going back. But here are some steps to help.

Patient satisfaction has always been important at medical practices, but as healthcare changes it's taking on an even bigger role.

Family physician L. Gordon Moore shares eight efficiency improvement tips for medical practices.

Here are some tips to keep your medical practice and your patients safe during what is shaping up to be a tough winter across the US.

A recent report from HHS warns physicians about improper use of their EHRs, especially the copy-paste function.

EHR is a burden, and as such, there should be evidence of effectiveness before it is imposed upon physicians and medical practices.

Don't lament the end of Windows XP for your medical practice. With today's advanced technology, the road ahead is actually far better.

Most practices engage in goal-setting, but many make big mistakes along the way. Here's how to create smart goals at your practice.

A recent directive from the Department of Veterans Affairs enhances PA autonomy while strengthening team and collaborative practice.

With the deadline for the end of support and updates for Windows XP, here are five important steps for your practice to avoid HIPAA and HITECH Act violations.

Physicians, are you giving your patients a credit union or big bank experience? Here's how to tell and make some changes.

To operate efficiently and profitably, medical practices must devote time and attention to non-urgent, non-routine matters.

Take our 14 question quiz to see if you have defined physician and manager responsibilities correctly in your practice.

If I can make it to the office in bad weather, and patients can make it, when do I require staff to also show up vs. stay home?

If you’re looking to stay independent and interested in integrating with other practices, here are three tips to help you decide whether it is right for you.

The physician-patient relationship can be terminated for any non-discriminatory reason with proper notice. It is best to do so as cordially as possible.

Angelo Scozia of Willis North America discusses using human capital to mitigate medical practice risk and how to empower your employees.

Is billing for an "incident to" service really worth the extra 15 percent in reimbursements? In my opinion, there are more pitfalls than benefits.

Life lessons are all around us. When they happen in your practice, do you know how to identify them and apply what you've learned?

A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.