Operations

Optimizing the skills of nonphysician providers can help your practice increase patient access, boost productivity, and generate new revenue.

Does your medical practice allocate more time to medical billing and collections than actual patient care? Even with automation, the growing complexity of the process makes it increasingly labor intensive. Perhaps it's time to outsource?

Texas Health Resources has used an innovative series of health IT tools to engage their large base of independent physicians and encourage greater collaboration online.

Warner Thomas, CEO of Louisiana-based Ochsner Health System, compares healthcare to the airline industry in his keynote speech at HIMSS13 in New Orleans.

Using an EHR to simply replace the paper patient chart is not worth it.

EHR optimization is more than just getting the most out of the technology, says Trenor Williams. It is about the overall improvement of patient care.

Medical practice staff absences hurt, but I'm not sure what I'd do if the other physician at my practice suddenly fell ill and couldn't work.

Handling employee complaints can be tricky. Here are some ideas on approaching them and resolving them quickly and effectively at your practice.

Here are some steps medical practices should take to stay ahead of the curve financially when CMS moves to a new data source for calculation of HCC factors.

Members of your medical practice working together is vital to efficiently treat patients and have a successful office.

If you are considering a concierge care program, put the misconceptions aside and look at the critical factors that could make or break your decision.

Here are some cues you may be missing when it comes to your medical practice's culture and messages you may send to potential physician candidates.

Decisions made during the design of medical office spaces have long-term consequences. Make sure you’re allocating enough time and attention to the process.

Your medical practice should have a plan for how it hands off patients to other providers. Here are some tips to create a plan and help avoid a possible malpractice suit.

Here's an Excel-based tool to help you better understand how long it is taking for claims to be paid at your medical practice.

Here's an Excel-based tool to know the percent collected at your medical practice on a monthly basis and predict your practice's inflow.

It's a good time for medical practices to review their de-identification methods to avoid a potential HIPAA violation under recently released rules.

Here are three ways to spruce up your reception area and make a stellar first impression on new and existing patients.

Government runs on processes, as seen by its solutions for healthcare. But, medicine is about people, not the process.

The HIPAA final rule, released Jan. 17, 2013, includes new guidance regarding the transfer of medical records.

It’s difficult for medical practices to plan strategically when so much uncertainty surrounds the future of healthcare. Scenario planning can be a useful tool.

The dangers of auto complete and cut and paste in EHRs lie not with EHRs themselves, but with potential misuse.

Whether you are a short-order cook or a physician, it's all about workflow in getting your daily work successfully completed.

Do you have medical practice staff hesitant to change or adapt to new policies or procedures? Here are a few tips and ideas to help them along.

Taking time to understand the duties of your staff and provide the appropriate back up when needed is crucial to operating an efficient practice.