Practice Management

Three elements of effective staff management that can lead to increased productivity and profitability and happier patients at your practice.

Every medical practice will have patients with unpaid balances, but those that have smart collection strategies in place will be better off.

There's a lot to be said for first impressions. So, when do your new patients form their first impressions of you?

A physician asks whether he can legally refuse treatment to a patient with an unpaid balance. Here are five legal considerations.

Prior authorizations are a pain for physicians. Here are a few things you can do to improve your odds of winning.

Tips physicians should be using to ensure accurate documentation while protecting their professional integrity.

When annual reviews for practice employees come around, having measurable metrics in place will make the meeting go more smoothly. Here are some ideas.

Are your physicians and staff members juggling too many responsibilities? Your practice administrator may be able to help.

A compliance program is important in this day-and-age, thanks to increasing amounts of healthcare fraud as well as payment reform.

Empathy and enthusiasm. Both should be present at your medical practice to boost patient and staff satisfaction.

Careers in medical practice management can be tough, but there are exceptional leaders who can master it all. Learn the key qualities you need for success.

Here are six financial indicators that physicians and practice leaders/administrators should review and discuss each month.

Getting the best employees requires offering an attractive salary and benefits package. Getting the best work from those employees requires something more.

What 2021 might bring for value-based care practices.

Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.

Trying to succeed with little help is probably not the most effective way forward.

How you can begin transitioning your practice to your children.

How embracing change can help you grow a specialty clinic.

Meeting patient expectations is the surest way to increase their satisfaction with your practice. Telephone management is a good place to start.

Advice for implementing a virtual waiting room

Virtual spaces may provide greater flexibilities, but does this mean that patients will feel as comfortable when at your practice?

Can your staff can handle the work?

Virtual waiting rooms offer many new opportunities

Just like there are ratios that gauge your patients’ health, there are ratios to gauge the financial health of your practice.

When physician partners are disputing, their quarrels tend to disrupt the daily operations of their practice. If they are not careful about keeping their disputes between themselves, it can result in the failure of their medical practice.

Whether or not practices should consider upsizing or downsizing after the pandemic

Some of these changes and new considerations.

See which articles gained the most attention in a whirlwind year.

Five tips for improving RCM in a post-pandemic world

Here are some tips to make your office a gossip-free zone.