Practice Management

These days, physicians are terrified about overcoding — that is, billing for services they did not render or for more labor-intensive services than they provided.

Many practices have yet to access the data with the greatest potential to impact patient outcomes and their own financial success.

Six strategies for profitability with new payment models.

Follow these general guidelines to minimize the effects on your patients

Medical practices must go beyond simply offering competitive salaries and benefits packages to attract new talent and keep their best clinicians and administrative staff working for them.

Doctors need to address patients’ worries about costs.

One thing that can help you on your path to selling your practice is to understand some of the basic tenants of practice valuation.

Collecting money from patients is an ongoing challenge that has only worsened with high-deductible health plans.

How to take steps to boost the experience for this group of patients.

Learning to manage emotions and recognize needs of others lessens the tension that causes aggressive behavior.

It's critical that the conversations healthcare leaders have about the current state of the industry evolve.

Primary care is inefficient, inconvenient, and often inaccessible, optimized neither for patient experience nor positive outcomes.

Calming discord in your practice.

Physicians constrained when payers put cost above care.

No one likes to fire an employee, but if someone is dragging down the practice, it’s time to make a change.

Many physicians hire family members as employees in both clinical and non-clinical roles at their practice, but there are serious downsides.

Frequent use of social media is common, but it can cause some problems in a medical practice setting.

Learn to delegate responsibly to help ease pressure on physicians.

As the human side of revenue cycle management becomes more of a growing concern, medical practices, hospitals, and health systems are seeking alternative solutions, including virtually accessible, remote administrative support.

Not every practice has value, nor does every seller try to sell their practice properly.

The occasional negative patient complaint online can actually turn out to be a good thing for your reputation.

Including funds in your budget dedicated to technological investments that improve the patient experience will be worth it in the long run.

The patient experience is different than the customer experience

How to keep employees from leaving your practice

The healthcare industry can’t lose sight of its customers as new technologies are brought into hospitals and exam rooms.