Practice Management

Neil Baum, MD, explains why seeing patients on time is the single best way to boost satisfaction, retention and your practice's reputation.

Neil Baum, MD, explains why a no-excuse mindset builds patient trust and how practices can turn complaints into solutions.

Most no-shows come down to forgetting, conflicts and long waits. Here are 11 fixes that need workflow changes, not new hires.

Acquisition can feel like a when, not an if. How independent practices use AI and smarter operations to stay independent.

Neil Baum, M.D., explains how Tesla's hurricane fix shows why practices should foster creativity and smart risk-taking.

In an MGMA Summit digital conference session, a veteran administrator laid out the five trends set to reshape practice operations over the next five years.

Replacing one employee can cost up to 200 percent of their salary. Six gardening principles for growing a team that stays.

Water boils at 212°, not 211°. Neil Baum offers 15 small, one-degree changes that can transform patient care and outcomes.

A rubber band is only useful when stretched. The same goes for a medical practice trying to grow past its comfort zone.

Carlos Cardenas, M.D., explains why a CMS request for information may be the biggest opening for physician-owned hospitals since the ACA.

Pediatric neurosurgeon Leon Moores, M.D., makes the case that every physician is already a leader and shares how to guide teams through uncertainty.

Neil Baum, M.D., walks physicians through how to cleanly leave a practice, from reviewing contracts and notifying patients to securing tail coverage.

Prosper Beyond VBC's Doral Jacobson on why most practices lose negotiations before they even get in the room, and what to do differently.

Operational levers that practice administrators can pull to give clinicians their evenings back

Eight practical ways to plug revenue leaks, from eligibility checks and point-of-service collections to working denials by root cause.

Eight practical steps to govern AI in your practice, from naming an owner to vetting vendors and training your team.

Lumeris CMO David Carmouche, M.D., says AI's biggest opportunity in primary care is giving physicians back the time to actually practice medicine.

Health care veterans resistant to innovation can create barriers to progress, but converting them from adversaries to allies may be the answer.

Skillsoft's Asha Palmer, J.D., explains why banning AI doesn't stop staff from using it and what practical governance looks like for small practices.

For many practices, intake still relies on patients completing forms on arrival. Moving it earlier with digital tools can reduce delays, improve accuracy and lighten front-desk workload.

Physicians boost deal outcomes by ranking priorities, setting walk-away lines, listening well, staying calm and negotiating with support.

After-hours coverage is not the same as reliable access — and the gap between the two is showing up in ED utilization, physician burnout and patient outcomes.

A dying friend's perspective shift shows how gratitude and the lost art of the handwritten note can transform your practice and prevent burnout.

As high-deductible plans shift more costs to patients, practices need stronger front-desk collection workflows before balances become write-offs.

Veradigm’s survey of 360 practice leaders finds operational and financial strain, not clinical concerns, are the top threats to independence.