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How to talk with patients about vaccine concerns.

Appointment reminders are a great place to begin text messaging patients. Patients want them, laws (e.g., TCPA) are relatively lenient toward them, and they can reduce no-shows. See how to text message patient appointment reminders effectively.

Here are some steps healthcare providers can take to better serve LGBTQ patients.

Advances in remote monitoring are allowing for physician practices to further monitor heart failure patients on a regular basis, without the patients needing to leave their home. This real-time data provides seamless connectivity, improved clinical outcomes and reductions of adverse events.

Technical advances born from a year in lockdown have made the tools more widely available than ever before.

Software is a powerful tool for provider-patient collaboration, which is one of the most important factors for determining outcomes in every area of health.

Physician referral programs have gone digital, saving time, money, and a lot of effort.

Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.

Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.

Engaging adolescents in their care and during the patient visit can be especially challenging. Here are some tips.

To successfully transition to hybrid care, physician practices need a cohesive telehealth strategy.

Fortunately, practices are acknowledging that introducing technology alternatives is easier than anticipated and actually streamlines the process and enhances patient outcomes.

How you can balance the clinical capacity created by the interplay of room, provider, and patient.

A single patient-engagement platform can help practices cut operating expenses by up to 50% annually.

What physicians need to know about these new tests this season.

Employers should continue to enforce all recommended COVID precautions within the practice and remain vigilant of changes in state and federal laws.

It is critical to provide crystal clear communications along every step, including where they should park and how to check-in upon arrival.

Recommendations for every practice to consider.

Systemic racism is also a public health issue.

Continuation of care for chronic conditions is essential.

Changing consumer preferences and tech reliance will affect clinical, operational, and financial realities of physicians.


The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.

It is good for doctors to be patients and to wrestle with the things our patients do.

Hint: there’s more to it than simply telling patients to “eat a balanced diet.”




















