Let’s create a new future for medicine
There is recognition among traditional health care organizations that we need to change drastically and quickly in order to meet the needs of all our patients.
The danger in treating patients as customers
The push to provide customer service comes at a cost to the physician-patient relationship.
Thoughts on CMS’s dramatic proposal for E/M guidelines
Here are five reasons why CMS’s proposed Physician Fee Schedule for Evaluation and Management guidelines might improve patient care.
The promise of the EHR
We are far from the point where providers can gather needed information from one place to safely and efficiently develop a treatment plan. But there is hope.
How to market to millennials
It’s no surprise that the digital native generation has different communication and interaction preferences. Here are five ways primary care practices can engage millennial patients.
Helping patients improve their decision-making
Be aware that the way you present medical information to your patients has a strong influence on their risk perception and, ultimately, their decisions regarding treatment.
What’s the best way to fill a critical role at your practice?
Whether a position opens up at your practice because of an unexpected departure or practice growth, deciding how to fill it can present a dilemma.
Slow down, important moments ahead
Although we often take pride in our constant busyness, being too busy can be a bad thing.
Creating your practice logo
A good logo doesn’t happen by accident. Here are some tips to help you create a logo that advertises the unique qualities of your practice.
How to say goodbye
Parting ways with patients and staff is a difficult and emotional process. Here’s some gentle guidance.
Musings about the strengths of teams
The commonalities between PAs and physicians far outweigh the few differences that we have.
3 easy steps to identify undercoding
Untap hidden revenue and stop leaving money on the table by reviewing your Evaluation & Management coding.
Reminder cards
Two cards tacked to a covered bulletin board help one physician remember why she practices medicine.
Congratulations – you’re doctor! Now what?
Residency can be a fearful time in a doctor’s career, but it doesn’t have to be unbearable. Here are some tips for recent medical school graduates as they begin their training.
Avoiding cognitive biases in decision-making
In order to reduce the incidence of clinical errors in judgment, physicians should be aware of cognitive biases and practice strategies to mitigate their impact.
When physicians need a second opinion
Physicians are specialists in medical care, but they sometimes need help with the business side of medical practice.
How certified PAs can combat physician burnout
Physician assistants can help physicians manage patients, their schedule, and work-life balance.
Communication is key: five tips for better meetings
Reaching out to groups within your practice can improve morale, invigorate and encourage problem solving, and generally make your work life more pleasant and profitable.
Reframing the first step
Getting your patients to take the first step towards better health can be a struggle. Here is a simple reframing technique that could help.
Protecting your sweet spot
Reflect on what requests you want to accept before obediently saying yes, especially those that detract from your career goals.
Make your website work for you
A high-performing website can help further your brand, serve as a useful resource and showcase pleased patients.
Ensuring continuity of care during a physician vacancy
Short-staffed practices need to have a plan in place when they lose a doctor to preserve the practice operations and patient care.
Patients’ three biggest complaints about your practice
Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.
Eye on the prize
Imagine: the freedom to care for patients the way you want to, not the way insurance mandates or regulations require.
Implement medical practice change without going broke or insane
Seven ways to adapt to new regulations coming from D.C. while still managing to treat patients.
Addressing overconfidence when practicing medicine
How to recognize-and overcome-the common thought process of overconfidence when it comes to practicing medicine.
Navigating social nuances with patients and colleagues
While human contact is natural and banter is commonplace, be mindful of how words and actions are received by those with different perceptions.
Four reasons staff don’t get trained and how to fix them
Staff training is essential to running a successful practice. Here are four reasons why it often gets overlooked and how to change that.
Staffing correctly to meet patient demand
A Lean Six Sigma concept can help medical practices boost patient satisfaction and experience by simply looking at who does the tasks required.
Medical Practices Should Lead By Examples
"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.