Physicians Practice Pearls®

It isn't easy for practices to become accredited as a patient centered medical home. To help you assess your readiness and make the transition, here are a few guidelines to get you started.

The Office of Inspector General included "identical notes" as an area of interest in its 2011 Work Plan. Make sure your patient notes reflect each unique encounter.

Many physicians believe that they open themselves up to potential liability risks by engaging in social media. In practice, it is always prudent to be concerned with malpractice risk. That said, the key to effectively utilizing social media is twofold.

Coding for observation services can be confounding. Currently, CPT and CMS disagree on which code to report on the second day of observation. In 2011, that is changing.

Invest in Your Staff

The cost of staffing can consume as much as 30 percent of operating expenses for a medical practice. However, don't be tempted to cut staff. Instead, invest in your staff so you get and keep highly motivated, productive people on your team.

Taking the time to develop accurate and current job descriptions, schedule annual performance reviews, and make yourself available to employees, will reap rewards for both you as a manager and your practice.

Maintaining a Web site is an important part of marketing your practice. Be assured that patients will judge your practice, in part, by the quality of your Web site. Don't be caught lacking.