Practice Management

Broken equipment, missing charts, no open slots. New PAI survey data hands administrators a punch list of what physicians say is failing.

Portal messages jumped 153 percent in five years while visits went up too. Eleven ways to get the inbox back under control.

The comment window closes Sept. 14, and the same rule already previews what a coding transition looks like operationally.

Retirement planning is not an exit strategy. Here are the four ways physicians leave a practice and what determines which stay open to you.

Florida has no corporate practice of medicine doctrine and skipped the 2026 wave of transaction-review bills. What's left is the Health Care Clinic Act, a fee-splitting statute and whatever the management agreement says.

Recent changes to medical laws in the Land of Lincoln.

Pilot new workflows and technology with a handful of physicians first. Beta testing surfaces the problems before they get expensive.

Before buying another dashboard, run the eight reports your practice management system already generates.

Staff are pasting patient information into chatbots no one approved. Nine steps to pull that use into the open, and into compliance.

More than 400 revenue cycle leaders told Inovalon which workflows send their claims back. The ranking reads as a to-do list for whoever owns the front end of the practice.

How to prepare for when AI changes interactions with patients, staff and vendors

AI scribes reached exam rooms faster than the policies meant to govern them. Nine controls for a tool your practice already runs.

Neil Baum, MD, shares three measurement tools to gauge how pre-visit planning affects call volume, efficiency and productivity.

Jay Bregman of Andel explains how employers are carving high-cost drugs out of the pharmacy benefit, and what happens to a patient's price when the contribution stops.

Buyers judge transferability, risk concentration and what runs without you. Start looking at your practice through their lens years before a deal.

Every practice has one person who is the only one who knows how to do a handful of things. Here are eight of them, and what breaks the week that person is out.

Shawntea Gordon of Atlas & Perpetua Healthcare Consulting says a cost cut made without benchmarking data is a guess, and the wrong guess costs more than it saves.

Cross-training, better staff meetings and role-playing can turn individual employees into a team that weathers shortages.

Joanne Frederick of Government Market Strategies argues the fix for runaway health care costs turned out worse than the problem it solved.

Front desk churn slows rooming, ages claims and burns overtime. These nine moves will help keep the people who run your practice's first impression.

Staffing shortages, training gaps and insurance verification delays are the front-end problems dragging on patient access, and nearly all of them land on the administrator's desk. Experian Health's chief operating officer breaks down which ones automation can absorb now and which ones still need payer or policy reform.

Auto-renewals and quiet price escalators keep vendor spend climbing. Ask these eight questions before the contract rolls over.

An outbreak in the news brings a surge of calls before it brings a surge of cases. A Michigan pediatrician on the triage rule, the lab conversation and the reassurance approach that keep a practice from being overwhelmed.

Two Aug. 6 sessions tackle flexible staffing and revenue cycle leaks, with practical steps physicians and administrators can use right away.

The proposed 2027 Medicare fee schedule shifts payment between specialties and changes same-day billing as MIPS winds down, and MGMA's Anders Gilberg explains what practice leaders should watch before comments close Sept. 14.