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Good tech support staff is crucial to achieving successful EHR implementation and other priorities like interoperability. Here’s how to find the health IT support you need.

Invest in Your Staff

The cost of staffing can consume as much as 30 percent of operating expenses for a medical practice. However, don't be tempted to cut staff. Instead, invest in your staff so you get and keep highly motivated, productive people on your team.

Taking the time to develop accurate and current job descriptions, schedule annual performance reviews, and make yourself available to employees, will reap rewards for both you as a manager and your practice.

In her MGMA session on the internal checks and balances practices should implement to prevent fraud and embezzlement, Susan F. Childs noted that 75 percent of businesses have a risk of theft or embezzlement. Is your practice at risk? Find out how to assess your practice procedures and prevent theft in your practice.

Chances are you are going to get audited in the next few years. But don’t panic - use our audit guide to get your practice prepared instead.

Like most administrators, your education and experience have given you all the tools you need to help your practice succeed - Not that you’ll get the chance to prove it. When you find that your tasks are overwhelming your projects, that’s when it’s time to hire an assistant.

Indiscriminate tongue wagging around the office can affect everything from staff morale to patient care. Here’s how to stop loose lips and protect patient privacy, care, and trust.

It’s hard to know how much is enough when it comes to recruiting and paying staff. Wouldn’t it be great if you knew what everyone else was paying their staff and could compare? Now you can. Our staff salary survey returns for a second year of national and regional salary stats, plus expert advice from seasoned veterans.

Want a sure way to make your staff feel valued while finding out what needs improvement? Just ask ’em. Here’s how to seek staff input.