Operations

The Highmark BCBS purchase of a Pittsburgh health system puts insurers in the thick of hospital competition and reduces physicians to the role of bystander.

You lock up your house and car each day, so be sure to do the same with your digital assets. Here are six tips to start employing today.

When patients are sick they are not at their best. However, you should clearly articulate which types of poor behavior you'll never tolerate at your practice.

It's important to work with your EHR vendor to ensure ICD-10 compliance in 2015. Here are some of the challenges to address right away.

As VA bureaucrats’ fraud, incompetence, and self-interest is exposed, it vividly illustrates why government should get out of healthcare.

To help guide your practice operations, you only need a one-page strategic plan, says healthcare executive Michael Sappington. Here's a template to use.

Your practice needs a strategic plan to guide it into the future. And it's easy - all you need is one page to set a clear and concise path.

Harvard's Michael E. Porter and Thomas H. Lee state, "Providers must lead the way in making value the overarching goal." Physicians are at the core.

While the physician will set the tone for patient visits, staff members can and should help facilitate that process.

Your practice may encounter more patients than usual this summer and fall. Here's how to prepare.

If you don't have a well-executed emergency plan in place, now's the time to get it updated.

How the health insurance exchanges and Medicaid expansion will affect your practice, and how to prepare.

Regardless of the Affordable Care Act, the way healthcare is delivered and reimbursed will change. Here are five things physicians should consider.

Attracting more patients to your medical practice and retaining them is easier than you might think. Here are three tips.

Medical practices are no strangers to audits. But health IT audits are critical to the financial, legal, and operational success of your office.

Despite how you feel about the ICD-10 delay, make it work for you, not against you. Here are five planning strategies to consider.

The attention given to CMS' Medicare payment data by the media demonstrates a continued focus on greater transparency at medical practices.

Clear and well-respected boundaries between medical practice managers and physicians are essential. Here's how to better define them.

In this podcast, consultant Susanne Madden shares how medical practices can store patient credit card numbers securely and effectively.

Patient credits are part of the bigger picture of managing a healthy practice. Manage them right, and everyone walks away happy.

Workers' compensation carriers are banking on the fact that at some point medical practices will give up and walk away.

Whether your medical practice was ready to implement ICD-10 in October 2014 or not, here's what you need to do to get ready for the transition in 2015.

Medical school taught you to practice medicine, not how to manage your staff. Here's a crash course.

Congress decided that physicians need one more year to prepare for ICD-10. Here's what it means for your medical practice and the healthcare industry overall.

Sometimes the simplest ideas are the most powerful change agents in improving the quality and consistency of medicine.